Saturated sound and TV crackling

Ped -  
 Ped -

Hello,

I just bought a 55-inch UHD Philips television.

When I turn on the PS5 and launch a game or an app, it emits a distorted sound with crackling and buzzing. Even when I lower the volume, the problem persists.

I tried changing the sound settings of the television, but nothing changes.

It didn't do this with my decoder.

Is this normal for a television that was purchased 3 days ago? Is it a compliance issue?

Thank you for your responses,


1 réponse

Ped
 

I just heard some feedback, apparently the problem is with the connection.

I uploaded the video with the buzzing on YouTube:

https://www.youtube.com/watch?v=1QBGx4NmTvA&feature=youtu.be

Thank you,

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