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Unable to enable XMP

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Redarck Posted messages 56 Status Member -  
 Berty -

Hello,

I have a problem with a PC I just built, the configuration is as follows:

Processor: Ryzen 5 5500

RAM: G.Skill Ripjaws 3600Mhz 16 GB

Motherboard: Gigabyte B550 Gaming X V2

Graphics Card: RX5600 XT Sapphire Pulse

Power Supply: Tacens Anima 550 watts 80+ Bronze

Case: Xigmatek Gaming X

SSD: Kingston NV2 500 GB

My problem is that when I enable the XMP profile in the BIOS, the PC does not restart, and when I power it back on, the BIOS has been reset and the settings are lost.

I tried changing the BIOS battery, but it didn't change anything, and I don't think that's the issue since the PC retains the time and date without any problem even after a BIOS reset.

Lastly, I tried updating the BIOS, but that hasn't changed anything either. Other than that, the motherboard works fine.

Thank you in advance to anyone who takes the time to help me with my issue.

Tristan

8 answers

  1.
    flo88 Posted messages 28484 Registration date   Status Contributor Last intervention   Ambassadeur 5 168
     

    Hello

    As always, when faced with an XMP profile that doesn't validate or crashes, the user forgets that the memory controller is systematically implemented in the processor....

    And there the Ryzen 5 5500 does not support beyond 3200MHz, your kit is at 3600MHz on its XMP profile, the motherboard accepts it, but what crashes is the processor.

    In fact, everything is normal... leave your RAM on auto.

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    1. Redarck Posted messages 56 Status Member 8
       

      The problem could indeed stem from there, how can I manually set the RAM to 3200 MHz in the BIOS? Thank you for the answer.

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  2. Anonymous user
     

    Hello,

    Check here if it's listed and what maximum frequency it can support.

    https://download.gigabyte.com/FileList/Memory/mb_memory_am4_4L4D_vermeer.pdf?v=390bb5e1cba06dbd4601a1444a6ddffd

    It is also quite possible that you need to make manual adjustments for the motherboard to recognize it at this frequency.

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    1. Redarck Posted messages 56 Status Member 8
       

      Yes, my RAM kit is on the list, but I checked that beforehand, so there should be no compatibility issues.

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  3. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702
     

    Hello,

    How often are your modules currently being used?

    Do you have the possibility to lower the frequency to 3,200 max or less for testing?

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    1. Redarck Posted messages 56 Status Member 8
       

      Currently, my RAM sticks are running at 2133 MHz. How do I manually change the frequency in the BIOS? Thank you for your response.

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      1. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702 > Redarck Posted messages 56 Status Member
         

        By enabling XMP, you should have profile choices where you can select or adjust your frequency.

        Afterwards, it was based on the issue mentioned by flo88, your processor manages up to 3,200 max, and I don't know what is more advantageous: to leave them as is or to lower them to possibly switch to XMP.

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      2. Redarck Posted messages 56 Status Member 8 > gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention  
         

        Unfortunately, I only have one XMP profile at 3600MHz, but I set an option called FCLK Frequency to 1600MHz and it seems to be working.

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  4. epango Posted messages 37195 Registration date   Status Member Last intervention   Ambassadeur 4 270
     

    The Gigabyte B550 Gaming X V2 motherboard normally supports RAM sticks up to a frequency of 4733MHz via O.C, so 3600MHz shouldn’t be an issue. However, if you're not even reaching 3200MHz, which is the maximum limit of the memory controller built into the CPU, then there is a problem. It could be due to the RAM sticks not having the right firmware to be properly managed by the motherboard. Are there 2 XMP profiles in this motherboard? If so, try the second profile.

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  6. Redarck Posted messages 56 Status Member 8
     

    As I mentioned earlier, unfortunately only one XMP profile, I'm trying at 3200, I will get back to you soon.

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  7. flo88 Posted messages 28484 Registration date   Status Contributor Last intervention   Ambassadeur 5 168
     

    It's normal, no RAM sticks are marketed with two XMP profiles.

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  8. Redarck Posted messages 56 Status Member 8
     

    I managed to set my RAM sticks to 3200 MHz thanks to the "System Memory Multiplier" option found in the "Advanced Memory Settings" of the BIOS, and by setting it to 32.00, I have the correct frequency on CPU-Z, so everything is good for me. I won't be using my RAM sticks to their full potential, but at least they won't be running at 2133 MHz. Thanks to everyone for your responses.

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    1. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702
       

      It's perfect!

      You're welcome ;-)

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  9. Berty
     

    Hello, time has passed but I had the same issue with 4 Kingston Fury Renegade RAM sticks at 6400MHz. Crashing guaranteed and for good reason, my motherboard was a Gigabyte. I installed an Asus Prime and now everything works except for the last few days when if I enable XMP, I get a black screen. I will test it but there have been a lot of updates lately, Windows, BIOS, GPU and I suspect my problem is due to that. I will keep you posted. My second PC is on DDR4, Asus Prime motherboard and has no problems, and for good reason, it's used for music composition and is not connected to the internet, so no updates.

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