Unlocking key window

lilla26 Posted messages 2 Status Member -  
brucine Posted messages 24736 Registration date   Status Member Last intervention   -

Hello,

I have a Ciel Compta software from 2000, I installed it on an old computer to be able to access it. But I can't get the window to enter the unlocking key that Ciel provided me.

There's a procedure, but I can't find out which one it is.

Thank you for your help.

Best regards.

3 answers

  1. MPMP10 Posted messages 47279 Registration date   Status Member Last intervention   18 936
     

    Hello,

    It seems that we'll need to pull out the credit card...

    https://www.ciel.com/referencer-mon-logiciel-ciel.aspx#besoin

    How to register and download my software purchased in store?

    To activate your software and download it, please have the security code or license number found in your software's box and go to the page https://www.ciel.com/activation

    Your license number or security code is on a label stuck inside your box or on the back of your activation card.

    How to register an old Ciel software and obtain its authentication key?

    If you wish to reinstall your Ciel software and encounter a problem during registration. Check the procedure for registering old Ciel versions.

    Warning: your old version is likely not compliant with the latest laws. Check the availability of an update.

    https://www.ciel.com/assistance-support-client-faq-assistance-logicielle.aspx


    Chuck Norris managed to find the 404 page.
    A tear from Chuck Norris can cure cancer, unfortunately, Chuck Norris does not cry.

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    1. brucine Posted messages 24736 Registration date   Status Member Last intervention   4 154
       

      Hello,

      I'm not sure, Sage's policy is consistent: all current software operates on a subscription basis only, and everything we've been told has shown that the publisher refuses any support including licensing for the older versions they sold.

      Regarding obsolescence, it doesn't matter much in accounting; the software must allow the creation of new accounting accounts if necessary and configure a VAT rate which, generally speaking, is not calculated but entered manually; where the issue lies is with cash register software and enterprise resource planning software that indirectly use it and must be secure regarding VAT.

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  2. MPMP10 Posted messages 47279 Registration date   Status Member Last intervention   18 936
     

    CCM Bug...

    Unable to put a screenshot on the first response!

    https://www.zupimages.net/viewer.php?id=23%2F07%2Fkp9j.png


    Chuck Norris managed to find the 404 page.
    A tear from Chuck Norris can cure cancer, but unfortunately Chuck Norris doesn't cry.

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  3. lilla26 Posted messages 2 Status Member
     

    Hello, thank you for your responses.

    Actually, my issue is simply to enter the unlocking key into my software. Sage provided it to me, but no window opens to allow me to input it. I seem to recall, though it’s a distant memory, that there was a method to make this window appear. This goes back a long way, so maybe old users like me can remember.

    Thank you. Best regards.

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    1. brucine Posted messages 24736 Registration date   Status Member Last intervention   4 154
       

      Sure, and I can't help you with that, but wasn't this key activated online (in which case it might be dead, no more support)?

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