View original (French)

FNATIC React headset issue

Swolord -  
MPMP10 Posted messages 47607 Registration date   Status Member Last intervention   -

Hello, I recently bought the Fnatic React headset, everything was fine until tonight when my microphone stopped working. I checked my sound settings, it is enabled and set as default, but the bar next to the mic doesn't move when sound is detected, and when I do tests to hear myself or whatever, nothing. At first, I wondered if it was a problem with the motherboard, but when I plug it into another computer, there is sound but the mic doesn't work either. I restarted my computer, checked if the drivers were updated, checked if everything was plugged in properly, and everything should be working normally. I don't understand. If you have a solution, I’m all ears. Thank you very much.

1 answer

  1.
    MPMP10 Posted messages 47607 Registration date   Status Member Last intervention   19 100
     

    Hello,

     I first wondered if it was a problem with the motherboard, but when I plug it into another computer, there is sound but the microphone doesn't work either.

    In this case, it is probably a defective product, so a return to customer service is needed to assert the warranty.

    0