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Instagram account blocked: date of birth error

Ophly05 -  
 Selim -

Hello,

I tried to create an Instagram account last night, and I made a mistake with my date of birth. Instagram blocked me because I'm "too young," I assume, since I wrote 23/10/2020... obviously...

I sent my ID as they requested, but I can't tell if it has been received because the SEND button remains greyed out... and there's no notification indicating it was received.

I no longer have access to the account, it's labeled "User Not Found," and I need this account urgently. Do you have any advice for me?

Wishing you a good evening,

Ophély

3 réponses

Réponse 1 / 3
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

https://www.commentcamarche.net/applis-sites/reseaux-sociaux/1077-reactiver-un-compte-instagram-bloque-ou-desactive/

https://help.instagram.com/contact/606967319425038

bazfile
Moderator/Security Contributor.
a hello, an answer, a thank you are always appreciated.
1
Réponse 2 / 3
Ophly05
 

Hello Bazfile,

Thank you for your response,

unfortunately I don't even have access to my account settings,

I only have access to this page

Which is why I don't know if my ID card has been received properly.

The same goes for the form, I can't send it because it asks me to:

Sincerely,

Ophély
0
Réponse 3 / 3
Selim
 

I have the same problem here, it shows (error: try again later)
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