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Screen resolution setting grayed out

Edwin51 Posted messages 135 Status Member -  
brucine Posted messages 24865 Registration date   Status Member Last intervention   -

Hello, I just reset an ASUS laptop by reinstalling Windows 10 Home edition.

Earlier, in the settings, I could change the screen display resolution. Now, this setting appears grayed out on the screen and I can't modify it. It's currently locked at the value 1920x1080. The characters are too small for me. Thank you for your help.

EDIT: I checked the advanced display settings: there is only one mode available: 1920x1080.

Best regards


2 answers

  1.
    brucine Posted messages 24865 Registration date   Status Member Last intervention   4 172
     

    Hello,

    The causes are usually the absence of the appropriate graphics card or monitor driver, see what the device manager says (in the last case, Windows loads a generic driver instead of the one specific to the model).

    Go to the manufacturer's website and reinstall the drivers corresponding to the operating system and model.

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  2. Edwin51 Posted messages 135 Status Member
     

    Hello and thank you for the response. Indeed, I have a problem with the installed driver.

    My graphics card is an Nvidia GeForce GTX 950M.

    The installed driver is the one for the Microsoft basic Intel video card.

    I searched online for the driver for the Nvidia GeForce GTX 950M but without success.

    That said, in the list of my installed programs, I do have a Nvidia folder containing a bunch of folders and files.

    Question: how to switch from the Microsoft driver to the Nvidia one?

    Regards

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    1. brucine Posted messages 24865 Registration date   Status Member Last intervention   4 172
       

      I don't know, the discussion is also fiercely debated on these forums regarding which of the 2 graphics cards takes precedence and when.

      But I don't think that's the issue; even the basic Intel graphics chipset is able to do the job with its driver, and I’m more inclined to believe it's a screen driver problem (I recently had an issue with an external monitor, but that doesn’t change much in the question).

      Drivers on the internet are a jungle because there are dozens of unreliable sites; the driver certainly exists if the card is intended for Windows 10, but you probably need additional information (hardware ID number, etc.), so I redirect you there as well to possibly start a new discussion in the appropriate threads on the forum.

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