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USB key error 0000002B

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LDM900 Posted messages 73 Status Member -  
fabul Posted messages 42165 Registration date   Status Moderator Last intervention   -

Hello,

I just plugged my USB stick into my computer and it is not detected, so I went to the device manager and saw error 0000002B.

So I would like to know if it is possible to fix this error knowing that I have already checked and there are no available drivers, it does not work on another device and it does not appear in the disk management.

Thank you in advance.

Sincerely.

7 answers

  1.
    fabul Posted messages 42165 Registration date   Status Moderator Last intervention   6 067
     

    Hello,

    Say more about your key, Brand, Model, Size

    And create a log with a right-click in the ChipGenius window > Ok > Paste (here)

    Note: It may be perceived as a virus when it is not.

    If you want the latest version download here, and tell your antivirus that it's not harmful.

    https://www.usbdev.ru/files/chipgenius/

    1
  2. LDM900 Posted messages 73 Status Member 1
     

    Hello,

    first of all, thank you for your reply. My USB key is a SanDisk Cruzer Edge 32 Gb.

    Here is the information provided by the software.

    Description: USB Mass Storage Device
    Device Type: Mass Storage Device

    Protocol Version: USB 2.10 <- Hint: This device can run faster when plugged into a USB 3.0 port
    Current Speed: High Speed
    Max Current: 224mA

    USB Device ID: VID = 0781 PID = 556B

    Device Revision: 0100

    Controller Part-Number: Unknown

    After a maximum of 2 minutes, it automatically disconnects and reconnects, and here is the copy-paste of what I get

    Please select a connected device for information...

    Best regards

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  3. fabul Posted messages 42165 Registration date   Status Moderator Last intervention   6 067
     

    Did you use the latest version?

    If it's a genuine Sandisk, the only thing we can do is clean the contacts with alcohol, or return it for warranty.

    Like the response here: https://forums.sandisk.com/t/sandisk-firmware/33831

    Or if it's physically damaged, it's no longer under warranty.

    Generic Chinese flash drives are easier to flash with tools to repair them.

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  4. LDM900 Posted messages 73 Status Member 1
     

    Yes, I have used the latest version.

    The key is a bit old, so the warranty seems impossible. I will try to clean the contacts, but I doubt this will solve the problem. Is there any other possible solution?

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  6. fabul Posted messages 42165 Registration date   Status Moderator Last intervention   6 067
     

    Not with a proprietary key like that, sorry.

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  7. LDM900 Posted messages 73 Status Member 1
     

    ok thanks anyway, have a good evening

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  8. fabul Posted messages 42165 Registration date   Status Moderator Last intervention   6 067
     

    You're welcome, have a good evening too.

    @+

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