USB key error 0000002B
Solvedfabul Posted messages 42100 Registration date Status Modérateur Last intervention -
Hello,
I just plugged my USB stick into my computer and it is not detected, so I went to the device manager and saw error 0000002B.
So I would like to know if it is possible to fix this error knowing that I have already checked and there are no available drivers, it does not work on another device and it does not appear in the disk management.
Thank you in advance.
Sincerely.
7 réponses
Hello,
Say more about your key, Brand, Model, Size
And create a log with a right-click in the ChipGenius window > Ok > Paste (here)
Note: It may be perceived as a virus when it is not.
If you want the latest version download here, and tell your antivirus that it's not harmful.
Hello,
first of all, thank you for your reply. My USB key is a SanDisk Cruzer Edge 32 Gb.
Here is the information provided by the software.
Description: USB Mass Storage Device
Device Type: Mass Storage Device
Protocol Version: USB 2.10 <- Hint: This device can run faster when plugged into a USB 3.0 port
Current Speed: High Speed
Max Current: 224mA
USB Device ID: VID = 0781 PID = 556B
Device Revision: 0100
Controller Part-Number: Unknown
After a maximum of 2 minutes, it automatically disconnects and reconnects, and here is the copy-paste of what I get
Please select a connected device for information...
Best regards
Did you use the latest version?
If it's a genuine Sandisk, the only thing we can do is clean the contacts with alcohol, or return it for warranty.
Like the response here: https://forums.sandisk.com/t/sandisk-firmware/33831
Or if it's physically damaged, it's no longer under warranty.
Generic Chinese flash drives are easier to flash with tools to repair them.
Yes, I have used the latest version.
The key is a bit old, so the warranty seems impossible. I will try to clean the contacts, but I doubt this will solve the problem. Is there any other possible solution?