The printer prints a test page on startup.

Hello,

I think there is an alignment issue with your ink cartridges.

Try this:

1. Remove the cartridges, and close the access door.
2. Unplug the power cable, and wait for the printer to turn off completely. Wait 10 seconds.
3. Plug the cable back in, and wait until the message: "insert cartridges" or a similar message appears.
4. Insert the cartridges.
5. Let the test page print, then place it on the scanner glass.
6. Close the glass cover, then press the "Scan" button and wait for the test page to be scanned.
7. Test your machine again.

Please keep us informed of the results, thank you.

--
- - "Everyone has ideas. Often the same ones. What matters is knowing how to use them."

Hello,
I did what you wrote. It's still the same thing.
Each time I start the printer, a test page comes out, which I scan.
I leave the printer on.

Hello,
what else can I do
thank you

Hi

What OS is your PC running? (W10/W11) in 32 or 64 bits?

To find out, type DXDIAG in the search bar and click on Open

Check the line --> operating system, and give me the info

Have you changed the cartridges before on the printer?

Have you "scanned" with the printer before?

Did you remove the protective tab from the ink cartridge?

Is it an original cartridge or a compatible one?

See you later

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The radiation level is higher at the employment agency than in Chernobyl.