View original (French)

Casio SE-100: No Printing

crea-shop62 Posted messages 8 Status Member -  
macbernic Posted messages 2231 Registration date   Status Member Last intervention   -
Hello,
My Casio SE-100 cash register is no longer printing, the receipt ink is out, it's just printing blank tickets.
Could you please help me?

5 answers

  1.
    macbernic Posted messages 2231 Registration date   Status Member Last intervention   545
     
    Hmm, I think your printhead is damaged.

    See you!
    2
    1. crea-shop62 Posted messages 8 Status Member 6
       
      et ça coûterait combien ? Est-ce que ça vaut le coup ou vaut mieux en racheter une autre ?
      1
  2. macbernic Posted messages 2231 Registration date   Status Member Last intervention   545
     
    Hello,
    your cash register has a thermal printer and not an ink printer. You should only use paper for this type of printer. If it no longer prints on this type of paper, it smells bad... maybe your print head is faulty, but make sure that the paper is properly inserted.


    @+
    1
    1. T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention   1 217 > crea-shop62 Posted messages 8 Status Member
       
      If you quickly pass a lighter flame over the surface of your paper, does it blacken?
      Only one side is reactive, also check if the roll is not upside down.
      1
    2. crea-shop62 Posted messages 8 Status Member 6 > T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention  
       
      It darkens on one side, and the roll is not upside down.
      1
    3. crea-shop62 Posted messages 8 Status Member 6 > T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention  
       
      Yesterday it was working perfectly, and it's when I changed the roll that it stopped working.
      1
    4. T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention   1 217 > crea-shop62 Posted messages 8 Status Member
       
      If the belt has passed correctly in the right place, it could indeed be a hardware failure, but it's rare for it to break down "all of a sudden"....
      1
    5. macbernic Posted messages 2231 Registration date   Status Member Last intervention   545 > T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention  
       
      Yes, that's right, usually it's more gradual; we see the inscriptions less and less, and/or not at all in certain places. But from a distance, it's difficult to diagnose this kind of failure...

      See you later!
      1
  3. crea-shop62 Posted messages 8 Status Member 6
     
    A see the ticket is hot, so I don't know grrr.
    1
    1. crea-shop62 Posted messages 8 Status Member 6
       
      Yes, it is darkening.
      1
  4. macbernic Posted messages 2231 Registration date   Status Member Last intervention   545
     
    During printing, bring your hand close to the print head: Be careful not to touch it because it’s hot!!! to check that it heats up properly; otherwise, the print head is out of order and needs to be replaced, or you should consider replacing the printer altogether.

    @+
    0
  6. macbernic Posted messages 2231 Registration date   Status Member Last intervention   545
     
    for example of thermal printer for cash register:
    https://www.amazon.fr/s?k=imprimante+thermique+pour+caisse+enregistreuse&ref=nb_sb_noss
    some are external to the cash register and others can replace the old printer.
    Maybe it’s better to prefer those from well-known brands....;)

    @+
    0
    1. crea-shop62 Posted messages 8 Status Member 6
       
      I think I'm going to buy a cash register directly; it will be easier.
      Thank you for your help.
      1