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Orange tv pixelation

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JCB40 Posted messages 3053 Registration date   Status Membre Last intervention   -  
JCB40 Posted messages 3053 Registration date   Status Membre Last intervention   -
Hello,
Even after resetting the box and the Orange decoder, there is a problem with pixelation, frozen image, and no sound.
Where could this issue come from? The ADSL cable is 2 years old.
I also have a problem accessing the replay for Fr2 and Fr3.
Thank you for your help.
Best regards.

Configuration: Windows / Firefox 99.0

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Start by doing what is necessary, then do what is possible, and you will accomplish the impossible without realizing it. Saint Francis of Assisi.

4 réponses

Réponse 1 / 4
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
Hello,
Probably insufficient ADSL bandwidth, check with your ISP

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I call a spade a spade *
     *in French in the text
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JCB40 Posted messages 3053 Registration date   Status Membre Last intervention   479
 
Hello
Thank you for your help
On ADSL, my box is at 11.9 Mb/854 kb
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Réponse 2 / 4
JCB40 Posted messages 3053 Registration date   Status Membre Last intervention   479
 
It is an RJ45 cable that connects the box to the decoder

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Start by doing what is necessary, then do what is possible, and you will accomplish the impossible without realizing it. Saint Francis of Assisi
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Réponse 3 / 4
JCB40 Posted messages 3053 Registration date   Status Membre Last intervention   479
 
No other answers to my problem with ADSL 11.9Mb/854kb; I don't know if we can get better speeds

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Start by doing what is necessary, then do what is possible, and you will achieve the impossible without even realizing it. Saint Francis of Assisi
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Romuald
 
It's correct. Ask to change the decoder.
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Réponse 4 / 4
JCB40 Posted messages 3053 Registration date   Status Membre Last intervention   479
 
Hello
The good news is that I just received a letter from Orange, announcing the replacement of the decoder.
It will no longer work in 2 months
Regards

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Start by doing what is necessary, then do what is possible, and you will find yourself doing the impossible without realizing it. Saint Francis of Assisi
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