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Orange tv pixelation

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JCB40 Posted messages 3060 Registration date   Status Member Last intervention   -  
JCB40 Posted messages 3060 Registration date   Status Member Last intervention   -
Hello,
Even after resetting the box and the Orange decoder, there is a problem with pixelation, frozen image, and no sound.
Where could this issue come from? The ADSL cable is 2 years old.
I also have a problem accessing the replay for Fr2 and Fr3.
Thank you for your help.
Best regards.

Configuration: Windows / Firefox 99.0

--
Start by doing what is necessary, then do what is possible, and you will accomplish the impossible without realizing it. Saint Francis of Assisi.

4 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 202
     
    Hello,
    Probably insufficient ADSL bandwidth, check with your ISP

    --
    I call a spade a spade *
         *in French in the text
    0
    1. JCB40 Posted messages 3060 Registration date   Status Member Last intervention   479
       
      Hello
      Thank you for your help
      On ADSL, my box is at 11.9 Mb/854 kb
      0
  2. JCB40 Posted messages 3060 Registration date   Status Member Last intervention   479
     
    It is an RJ45 cable that connects the box to the decoder

    --
    Start by doing what is necessary, then do what is possible, and you will accomplish the impossible without realizing it. Saint Francis of Assisi
    0
  3. JCB40 Posted messages 3060 Registration date   Status Member Last intervention   479
     
    No other answers to my problem with ADSL 11.9Mb/854kb; I don't know if we can get better speeds

    --
    Start by doing what is necessary, then do what is possible, and you will achieve the impossible without even realizing it. Saint Francis of Assisi
    0
    1. Romuald
       
      It's correct. Ask to change the decoder.
      0
  4. JCB40 Posted messages 3060 Registration date   Status Member Last intervention   479
     
    Hello
    The good news is that I just received a letter from Orange, announcing the replacement of the decoder.
    It will no longer work in 2 months
    Regards

    --
    Start by doing what is necessary, then do what is possible, and you will find yourself doing the impossible without realizing it. Saint Francis of Assisi
    0