DHL Package

Doucesouricette -  
 Doucesouricette -
Hello
Here’s my little story: I ordered an item on AliExpress on March 10th.
The seller communicated with me on WhatsApp and told me that he had shipped the package and gave me a tracking number for DHL Paket Germany heading to France.
However, the tracking number hasn’t shown anything since March 10th, just [the instructions were transmitted to DHL electronically], but the package isn’t moving.
I called DHL, and they told me that the seller hasn’t handed over the package to DHL. Meanwhile, the seller keeps asking me to be patient for 7 to 15 days, but honestly, I often order from China, and tracking numbers usually work the next day.
Now I’m on day 9 and still no news about the package (not moving), so I opened a dispute through PayPal.
The seller was furious, telling me that the package is in transit and questioning why I did this, but I explained to him that I’m not reassured because the tracking number isn’t working.
Have you ever had this issue with DHL Deutsche Post?

2 answers

  1. fabul Posted messages 42194 Registration date   Status Moderator Last intervention   6 070
     
    Hello,

    Check the tracking number on the website www.17Track.net
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    1. shakirfateh Posted messages 2 Status Member
       
      you can use VRL tracking. it's better than DHL.
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  2. shakirfateh Posted messages 2 Status Member
     
    You can use [url=https://protrackinghub.com/vrl-tracking/]VRL Cargo tracking[/url]. It's better than DHL.
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    1. Doucesouricette
       
      Thank you very much.
      0