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GeForce Experience "Unable to retrieve settings"

steperr Posted messages 25 Status Member -  
KoopaJestik Posted messages 49 Status Member -
Hello everyone,

I recently made some modifications to my PC (Changed the Case + SSD instead of the SSD+HDD Combo)

So, I reinstalled Windows 10, my software, etc., etc.

But since the reinstallation, Geforce Experience gives me the following message:



This message appears on all games scanned by Geforce Experience.

I have tried a lot of things, DDU, uninstalling Geforce, drivers, installing an older version of the drivers, nothing works.

Has anyone ever faced this problem?

Thank you for your help.

3 answers

  1.
    steperr Posted messages 25 Status Member 3
     
    If it can help some people, while searching I came across this video that helped me partially solve the problem

    https://www.youtube.com/watch?v=UgKxbH54ih8&t=54s

    This allows you to recover the settings again, but since it is an older game list, some recent games that should normally be supported (like Diablo II Resurrected, for example) are not included.
    3
    1. KoopaJestik Posted messages 49 Status Member 7
       
      Indeed, after more research I came across the Nvidia topic shown in the video.

      The problem comes from Nvidia's servers which no longer send the list of games/configurations.

      Thank you for the video, I couldn't download the file from the original topic!
      2