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C:\Windows\system32\DRIVERS\eelam.sys is corrupted

Anita_69960 -  
 HEL -
Hello,

Following the uninstallation of the ESET Nod 32 antivirus, the Windows repair is stuck in a loop on my PC.
I have a message saying:
Failed to load the operating system because a critical system driver is missing or contains errors:
File: \Windows\system32\DRIVERS\eelam.sys
Error code: 0xc000000f

What should I do to get my PC to start normally? Do I need to retrieve this driver and if so, how?

Thank you in advance for your help.

6 answers

  1.
    MisteryBean Posted messages 8948 Registration date   Status Moderator Last intervention   1 292
     
    Hello,

    Try this:

    => Turn off the PC

    => Start the PC and when the Windows logo appears (or the spinning circle), force it to shut down by pressing the power button.

    => Do this 2 or 3 times until you see automatic repair.

    => You will arrive on a page, go to Advanced options -> Troubleshoot -> Advanced options -> Startup Settings -> Restart -> Press 5 (Safe Mode with Networking) or 4 (Safe Mode) -> do you reach the desktop

    --
    Security Contributor.
    0
  2. Anita_69960
     
    Hello,

    First of all, thank you for taking the time to respond to me.

    I did what you told me, and whether I choose 4 or 5, the automatic recovery restarts and I end up back on the page that says the PC could not start properly...

    Do you have any other ideas?
    Thanks in advance.
    0
  6. Anita_69960
     
    In the advanced options, I also have: "Refresh your PC"
    but I didn't dare to do it because I'm afraid of losing my files.
    0
    1. Anita_69960
       
      However, by pressing F8 (Disable early launch anti-malware protection) at the moment you told me to try F4 or F5 for starting in safe mode, I reach my desktop.
      But if I restart, it starts all over again...
      0
      1. HEL > Anita_69960
         

        I have exactly the same issue, have you managed to resolve the problem since then?

        0
  7. MisteryBean Posted messages 8948 Registration date   Status Moderator Last intervention   1 292
     
    RE_ 

    You told me to try F4 or F5 for safe mode startup, I get to my desktop.


    When you press F5 (with network), once on the desktop, do you have internet access?

    --
    Security contributor.
    0