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HDMI not working on my TV

stephanebourseul -  
madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   -
I just acquired a Bouygues box, but apparently the HDMI ports are not working. I called Bouygues, and they recommend 2 powerline adapters. Is that true?

5 answers

  1.
    madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488
     
    Hello as well...

    No, because I see no connection between HDMI and PLC.
    Unless your problem is poorly explained.

    Best regards

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  2. stephanebourseul Posted messages 2 Registration date   Status Member Last intervention  
     
    Hi,
    First of all, thank you for responding so quickly. I don't know anything about computers. I got a box and plugged everything in, but there's no picture. So I called Bouygues Telecom, and I spoke to a visual advisor, but nothing worked. I have four HDMI cables, but nothing is working; then he told me that in order for it to work, I need 2 powerline adapters.
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  3. stephanebourseul Posted messages 2 Registration date   Status Member Last intervention  
     
    The proof that I don't swallow things so easily, coming to ask questions.
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  4. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 206
     
    Hello,
    Did you press the "source" or "input" or "enter" button on your remote control to select the corresponding HDMI input?

    --
    I call a spade a spade *
         *in French in the text
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  6. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488
     
    Based on experience and in addition to the verification suggested by Andy31200 (to be checked), HDMI detection can sometimes be tricky. If the correct selection is made on the TV, it can be useful to leave the HDMI cable connected, then turn off the TV, restart the box, wait for it to fully start, and only then turn on the TV for the HDMI detection to work.
    On an older TV, I had to do this twice to regain the HDMI connection of a soundbar that I had unplugged for 2 days. When I reconnected it, it didn't work right away.
    Of course, this assumes we are 100% certain of the "health" of the HDMI cable.

    --
    "We swallow whole the lie that flatters us and drink little by little a truth that is bitter to us."
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