Ubuntu boot issue

Max0123456 Posted messages 112 Status Membre -  
mamiemando Posted messages 33540 Registration date   Status Modérateur Last intervention   -
Hello,

"Veuillez retirer le support d'installation puis appuyez sur entrée"

2 réponses

mamiemando Posted messages 33540 Registration date   Status Modérateur Last intervention   7 927
 
Hello,

Either the image you retrieved is corrupted, or you have a hardware problem (see this page). This same link provides some options to pass to
grub
that might help work around the issue (press e in
grub
to modify the boot options and see if it changes anything).

If it works, you can make the changes permanent by editing
/etc/default/grub
(for example with
sudo gedit /etc/default/grub
) and running
sudo update-grub
.

Good luck!
0
Max0123456 Posted messages 112 Status Membre
 
Could it be due to storage?

I turned off the machine and then restarted it, and it's working now.
0
mamiemando Posted messages 33540 Registration date   Status Modérateur Last intervention   7 927
 
Hello,

As mentioned in the link I gave you, if the disk (DVD, USB...) where your image is stored is defective or poorly connected, or if the image was copied incorrectly, yes, that could be the issue.

These errors can be due to a variety of reasons:
  • bad memory modules (solution: use memtest86+ to check your memory)
  • a bad dvd drive (solution: if possible, try using a different cd/dvd drive)
  • bad data cable (solution: change it for a new one)
  • bad media (solution: try burning the iso image to a new disc)
  • a corrupted iso image (solution: run an md5 checksum, and if they don't match, download the iso image again)


If it's a CD/DVD, it might be the disk or the lens of the reader that is dirty.

Good luck
0