Issue with saving Pages, Numbers, Keynote files
Yves
-
trotte-menu Posted messages 904 Registration date Status Member Last intervention -
trotte-menu Posted messages 904 Registration date Status Member Last intervention -
Good evening,
Since yesterday, when I save documents on Pages, Numbers, or Keynote, a message appears saying ""document title" is damaged and cannot be opened." I click OK because I have no choice. I exit the document and I'm faced with a message saying "The document "document title" is on a volume that does not support permanent version storage." I click OK and another message appears saying ""document title" is damaged and cannot be opened." I have the option to choose duplicate or delete, but neither works. Once I exit the document, there is a version that I cannot open named for example "document title.pages.sb-5d01d262-PmhzMg", but this changes with each save.
This problem only occurs on USB drives. I have tried several drives and different ports, but I still have the same issue.
Thank you for your response.
Since yesterday, when I save documents on Pages, Numbers, or Keynote, a message appears saying ""document title" is damaged and cannot be opened." I click OK because I have no choice. I exit the document and I'm faced with a message saying "The document "document title" is on a volume that does not support permanent version storage." I click OK and another message appears saying ""document title" is damaged and cannot be opened." I have the option to choose duplicate or delete, but neither works. Once I exit the document, there is a version that I cannot open named for example "document title.pages.sb-5d01d262-PmhzMg", but this changes with each save.
This problem only occurs on USB drives. I have tried several drives and different ports, but I still have the same issue.
Thank you for your response.
5 answers
-
Hello,
Before, it worked very well, how can you explain to me that overnight it no longer works? -
Hello,
The solution is not to work on a USB stick.
--
MBP + macOS Monterey -
Hello,
This problem only persists on USB drive
We never work on a USB drive.
-
I can only confirm what Trotte-menu said before me: USB keys are not reliable storage media. There are many cases of problems, of lost documents in situations where USB keys are used as a working tool.
You should always work on the hard drive (or SSD, of course) and only use the USB key as a file transfer tool. If you receive a document via USB key, you should start by copying it to the hard drive, then open it to work on it. Once you’re finished, saved the changes made, and closed the document, you can copy it back to the USB key if you need to "return" it to the sender after modifications. In case of problems, you'll at least have a copy on hand (and normally several since you regularly back up your data, of course).
Hello at your place!
Bernard-
Hello,
With the permission of Aliboron Martin, I would like to explain why a USB stick is not a reliable medium.
1- Some USB sticks, particularly those that are given away for free as gifts – thus inexpensive – are not reliable and deteriorate quickly.
2- Power cuts (or micro-cuts) can cause file corruption (the RAM empties and the current work disappears).
Thus, a USB stick that moves, even imperceptibly in its port, increases this risk and can cause document corruption.
An external device connected via USB should not be removed carelessly but using the "safely eject" procedure.
You can therefore extend these precautions to any external device connected via USB.
-
-
