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Dashcam TOGUARD

Tim78 Posted messages 7 Status Member -  
bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   -
Hello,

I bought a Toguard dashcam. I'm experiencing a problem when formatting the micro SD card.
When I turn on the camera, it says
"Cluster size wrong. Please format".
I go to the Format tab, select the only file available "TF Card", it says "All data will be deleted", I accept, and then it freezes, remaining on this screen for several minutes, while in a video on YouTube it formats instantly.

I have used two micro SD cards to ensure it's not either of them, a 64 Go Evo and a 128 Go Sandisk. First, I formatted them in NTFS format.

I have tried formatting from my car as well as from my wife's car.

I need a helping hand please, I don't know where to turn in such a basic situation like formatting x).

Thank you,

Tim

4 answers

  1.
    Panth33ra Posted messages 23148 Registration date   Status Member Last intervention   Ambassadeur 2 360
     
    Hello,
    You mention... "I used two micro SD cards to ensure that the issue doesn't come from either of them, a 64 GB Evo and a 128 GB Sandisk. First, I formatted them in NTFS."
    The formatting of SD and microSD cards is done in FAT32 (or ExFAT) and not NTFS.

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    1. Tim78 Posted messages 7 Status Member
       
      Good evening,
      I just formatted it in ExFat, I put it back in the dashcam, it still says the same thing and then it freezes again during formatting via the camera.

      Edit: Dashcam TOGUARD Ce20
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  2. bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   20 273
     
    Hello. 
    First of all, I formatted them in NTFS format

    Try FAT32, also check the specifications of your camera whose brand you only provided, then go to the manufacturer's website https://www.toguard.cc/collections/dash-camera

    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.
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    1. Tim78 Posted messages 7 Status Member
       
      Good evening,
      I just formatted it to ExFat, put it back in the dashcam, and it still says the same thing, then it freezes again during formatting via the camera.

      Edit: TOGUARD CE20 dashcam
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    2. bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   20 273 > Tim78 Posted messages 7 Status Member
       
      I didn't tell you in ExFat but in FAT32.
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    3. Tim78 Posted messages 7 Status Member > bazfile Posted messages 58498 Registration date   Status Moderator Last intervention  
       
      The formatting does not offer me FAT32.
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    4. bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   20 273 > Tim78 Posted messages 7 Status Member
       
      Do you format it with your computer??
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    5. Tim78 Posted messages 7 Status Member > bazfile Posted messages 58498 Registration date   Status Moderator Last intervention  
       
      Yes
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  3. Tim78 Posted messages 7 Status Member
     
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    1. bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   20 273
       
      Check if your camera accepts this type of card; I gave you the manufacturer's website above.
      Try formatting it with Easeus Partition Master Free.
      That's all from me; if it still doesn't work, contact the manufacturer's support at support@toguard.cc
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  4. Tim78 Posted messages 7 Status Member
     
    Alright, thank you for your information, I will look into all that.
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    1. Indas
       

      Have you received a response? I'm facing the same issue, but with the first camera I bought (same model), I didn't have any problems :(

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      1. bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   20 273 > Indas
         

        Contact the manufacturer's support support@toguard.cc

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