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lionel -  
bendrop Posted messages 12663 Registration date   Status Contributor Last intervention   -
Hello,
I can't send emails via Outlook and I received this message
Some or all of the recipients did not receive your message.

Subject:
Date: 31/10/2021 21:32

Unable to reach the following recipient(s):

'***@***' on 31/10/2021 21:32
We could not send this message. Client operation failed. Please try to send the message later, or contact your network administrator.

__________________________________________________

Diagnostic information for administrators:
__________________________________________________

The error is [0x80004005-0x00000b22-0x00000501].

Exchange response headers:
request-id : f5f3cba8-28df-bd63-7328-ad50368903e4
X-ServerApplication : Exchange/15.20.4649.019
X-FEServer : MR2P264CA0091
X-BEServer : PA4PR03MB7342
X-CalculatedBETarget : PA4PR03MB7342.eurprd03.prod.outlook.com
X-RequestId : {90CEED79-0897-4F61-A2EC-4BBE6F3A164C}:77
X-ClientInfo : {FD74ADBB-913E-42FE-A0DE-EB59644E3A67}:139080028
X-ElapsedTime : 6349
X-BackEndHttpStatus : 200
X-ResponseCode : 0
X-DiagInfo : PA4PR03MB7342
X-RequestType : Execute
__________________________________________________

Summary of remote operations:

0 : ropRelease (1) Processed (1) Completed (0)
Remote operation result: 0
Response codes: 0
1 : ropSetProps (10) Processed (1) Completed (0)
Remote operation result: 0
Response codes: 0
2 : ropSetProps (10) Processed (1) Completed (0)
Remote operation result: 0
Response codes: 0
3 : ropFlushRecipients (14) Processed (1) Completed (0)
Remote operation result: 0
Response codes: 0
4 : ropSetProps (10) Processed (1) Completed (0)
Remote operation result: 0
Response codes: 0
5 : ropTransportSend (74) Processed (1) Completed (0)
Remote operation result: 0
Response codes: 2850
__________________________________________________

Exceptions in response:

Remote operation index: 5
Associated with remote operation: ropTransportSend (74)
Microsoft.Exchange.Data.Storage.OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.
at Microsoft.Exchange.Data.Storage.WasclHelper.PerformAntiSpamCheck(IStoreSession session, ICoreItem coreItem, Func`1 activityScopeGetter)
at Microsoft.Exchange.Data.Storage.Adapters.ObjectEventHandlers.WasclEventsHandler.Handle(BeforeItemSendEvent beforeItemSendEvent)
at Microsoft.Exchange.Data.StoreObjects.PropertyBagContext.ExecuteCallback(Action operation)
at Microsoft.Exchange.Data.EventHandler.EventDispatcher.Dispatch[TEvent](TEvent currentEvent)
at Microsoft.Exchange.Data.Storage.CoreItem.PreprocessItem()
at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values)
at Microsoft.Exchange.Data.StoreObjects.CoreItemMetricLogger.TransportSend(PropertyDefinition[]& properties, Object[]& values)
at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend()
at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass156_0.<TransportSend>b__0()
at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptions[TResult](Func`1 protectedCode, Func`2 errorCodeExtractor, Boolean noThrow, TResult& result, Exception& exception, ErrorCode& errorCode)

Transport-Send failure: enumeration failure (25), HResult (0x00000000), EC (2850).
Transport-Send failure: enumeration failure (22), HResult (0x00000000), EC (2850).
Submit-Message failure: message ID (6), enumeration failure (13), HResult (0x80004005), EC (2850).

1 answer

  1.
    bendrop Posted messages 12663 Registration date   Status Contributor Last intervention   8 529
     
    Good evening,

    Your public IP has been blacklisted due to spam.
    See this https://www.tutos-informatique.com/comment-de-blacklister-son-serveur-pour-envoyer-des-mails/#Demander_le_de-blacklistage
    to get unblocked, otherwise contact your ISP.

    Best regards.

    --
    “It has unfortunately become evident today that our technology has exceeded our humanity.” Albert Einstein
    0
    1. lionel
       
      I changed my public IP address. I tried to send a message via Outlook, here is the message
      Some of the recipients or all of the recipients did not receive your message.

      Subject: aaa
      Date: 01/11/2021 16:17

      Unable to contact the following recipient(s):

      '***@***' on 01/11/2021 16:17
      We were unable to send this message. Client operation failed. Please try to send the message again later, or contact your network administrator.

      __________________________________________________

      Diagnostic information for administrators:
      __________________________________________________

      The error is [0x80004005-0x00000b22-0x00000501].

      Exchange response headers:
      request-id: 4280886c-52b8-58a9-3b33-24a8efbe3306
      X-ServerApplication: Exchange/15.20.4649.019
      X-FEServer: MR2P264CA0085
      X-BEServer: PA4PR03MB7342
      X-CalculatedBETarget: PA4PR03MB7342.eurprd03.prod.outlook.com
      X-RequestId: {596373D1-1460-47BE-85B5-4706B327E427}:28
      X-ClientInfo: {FD74ADBB-913E-42FE-A0DE-EB59644E3A67}:40440027
      X-ElapsedTime: 6305
      X-BackEndHttpStatus: 200
      X-ResponseCode: 0
      X-DiagInfo: PA4PR03MB7342
      X-RequestType: Execute
      __________________________________________________

      Summary of remote operations:

      0: ropRelease (1) Processed (1) Completed (0)
      Remote operation result: 0
      Response codes: 0
      1: ropSetProps (10) Processed (1) Completed (0)
      Remote operation result: 0
      Response codes: 0
      2: ropSetProps (10) Processed (1) Completed (0)
      Remote operation result: 0
      Response codes: 0
      3: ropFlushRecipients (14) Processed (1) Completed (0)
      Remote operation result: 0
      Response codes: 0
      4: ropSetProps (10) Processed (1) Completed (0)
      Remote operation result: 0
      Response codes: 0
      5: ropTransportSend (74) Processed (1) Completed (0)
      Remote operation result: 0
      Response codes: 2850
      __________________________________________________

      Exceptions in the response:

      Remote operation index: 5
      Associated with remote operation: ropTransportSend (74)
      Microsoft.Exchange.Data.Storage.OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade.
      at Microsoft.Exchange.Data.Storage.WasclHelper.PerformAntiSpamCheck(IStoreSession session, ICoreItem coreItem, Func`1 activityScopeGetter)
      at Microsoft.Exchange.Data.Storage.Adapters.ObjectEventHandlers.WasclEventsHandler.Handle(BeforeItemSendEvent beforeItemSendEvent)
      at Microsoft.Exchange.Data.StoreObjects.PropertyBagContext.ExecuteCallback(Action operation)
      at Microsoft.Exchange.Data.EventHandler.EventDispatcher.Dispatch[TEvent](TEvent currentEvent)
      at Microsoft.Exchange.Data.Storage.CoreItem.PreprocessItem()
      at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values)
      at Microsoft.Exchange.Data.StoreObjects.CoreItemMetricLogger.TransportSend(PropertyDefinition[]& properties, Object[]& values)
      at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend()
      at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass156_0.<TransportSend>b__0()
      at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptions[TResult](Func`1 protectedCode, Func`2 errorCodeExtractor, Boolean noThrow, TResult& result, Exception& exception, ErrorCode& errorCode)


      Transport-Send failure: enumeration failure(25), HResult(0x00000000), EC(2850).
      Transport-Send failure: enumeration failure(22), HResult(0x00000000), EC(2850).
      Submit-Message failure: message ID(4), enumeration failure(13), HResult(0x80004005), EC(2850).
      0
      1. bendrop Posted messages 12663 Registration date   Status Contributor Last intervention   8 529 > lionel
         
        Changing the IP won't change anything.
        Do what was proposed.

        Best regards.
        0
      2. lionel > bendrop Posted messages 12663 Registration date   Status Contributor Last intervention  
         
        Thank you for your help. I think I succeeded with the Spamhaus Zen server, but I can't manage it for Sorbs Duhl. I will contact my ISP. Thanks again.
        0
      3. bendrop Posted messages 12663 Registration date   Status Contributor Last intervention   8 529 > lionel
         
        You're welcome.
        0