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Chrome exe application error, unknown software exception

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imalie Posted messages 41 Status Member -  
kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   -
Hello, following updates with Avast Driver Updater that I later canceled (I lost access to my keyboard, sound, and touchpad), I'm encountering new issues with Google Chrome (and Microsoft Edge). Black screen at times, windows freezing or closing, or crashing. I must have made some wrong manipulations to revert to the previous driver versions...
Recurring error messages:
- chrome.exe - application error. The application failed to start correctly (0x000012d)
- msedge.exe - application error
- Display driver failed to start
- An unknown software exception (0xe0000008) occurred in the application at location 0x75002ED2
That's it...
For your information, my PC is an ASUS EeeBook X205TA running Windows 10 32-bit
Not all Windows 10 updates are installed (difficult with 32-bit)

Can you help me?
What do you think of ResetBrowser to repair Chrome?
Thanks!

9 answers

  1.
    kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Look at this --> Insufficient disk space

    --
    Human beings are at their best when things are at their worst.
    1
  2. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Hello,

    Perform a system restore and choose a date before the problem occurred.

    Windows + R
    Type --> rstrui.exe and OK.

    ----------------------------------------------------------------------------------

    Windows key + R
    Type --> winver and OK

    What is the version?

    Image example:


    0
  3. imalie Posted messages 41 Status Member 5
     
    Hello, restoration is not possible, there is no restoration point on my
    device...
    0
  4. imalie Posted messages 41 Status Member 5
     
    Version 1511
    0
  6. imalie Posted messages 41 Status Member 5
     
    I saw that I had a yellow triangle in front of the driver of my graphics card. I disabled it and reactivated it, which fixed the problem (with the triangle...). My computer seems a bit more stable, but when I open several tabs, Chrome freezes, the screen goes black intermittently, or I experience screen crashes that force me to shut down with the power button.
    I also went into the task manager and clicked "end task" after selecting Google Chrome.
    When I went into programs and features, I realized that I had downloaded an "Intel graphics driver" (not sure of the name) when I was troubleshooting my previous problems, which was unnecessary and made the startup long.... The problems are not resolved, but I feel like it’s bugging a little less.
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  7. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Windows 10 is not up to date.
    To update it to version 21H1:
    Download this -->> MediaCreationTool21H1 <<--
    Run it
    Check --> Upgrade this PC now

    --
    Human beings are at their best when things are at their worst.
    0
  8. imalie Posted messages 41 Status Member 5
     
    I'm going to try, but in each of my previous attempts, I was told that I don't have enough storage space... To do the update, I need an external hard drive or a flash drive with a larger capacity than what I currently have.
    0
  9. imalie Posted messages 41 Status Member 5
     
    You're welcome!
    0
  10. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    You're welcome.
    Have a nice day.

    --
    Human beings are at their best when things are at their worst.
    0