Disconnect member area
Solved
Daniel
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Daniel -
Daniel -
Hello,
it's impossible to log out of the subscriber area; there is no logo to click... nothing...
Configuration: Windows / Chrome 92.0.4515.159
it's impossible to log out of the subscriber area; there is no logo to click... nothing...
Configuration: Windows / Chrome 92.0.4515.159
Related links:
- Info Free: Your balance on the internet service is over €10.
- Restricted line - Invoice paid - How to contact SOMEONE?
- "What's the meaning of 'Encours' free mobile?"
- Certain Replay are no longer there.
- Info Free: Your outstanding balance of outgoing calls is over €24.
- How to access Freebox Subscriber Area
2 answers
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Thank you for the advice, but I already have....
In fact, the page doesn't look like that at all, and after searching for a while, I ended up clicking on the three dots in the top right corner and in the zoom section I reduced it to 80%, which made a whole left column appear with My plan, My account, My orders, and LOG OUT at the very top left under my phone number. Otherwise, at 100%, it's invisible...
Thanks anyway for at least responding, have a good evening...-
Hello,
You probably had an exaggerated zoom factor. In that case, you can bring up the left menu by clicking on the three small bars to the left of the Free logo (instead of the cross in the screenshot I posted). This is important to know, in case the zoom factor fits you. Normally, the zoom is set to 100%.
Still, check that the display settings are correct. Go to the Windows settings:
Settings > System > Display > Screen Resolution
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