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Red phone internet connection issue

Hafiane -  
baladur13 Posted messages 47561 Registration date   Status Modérateur Last intervention   -
Hello,

I have an internet and TV problem and they are red, what does that mean?

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baladur13 Posted messages 47561 Registration date   Status Modérateur Last intervention   14 377
 
Hello
For internet, red light = several unsuccessful connection attempts
See
https://www.monpetitforfait.com/comparateur-box-internet/erreurs/bouygues-telecom/voyant-internet-eteint-rouge
For the phone, a red light = service inactive ' which may make sense if the internet is not working
See
https://www.monpetitforfait.com/comparateur-box-internet/erreurs/bouygues-telecom/probleme-voyant-tel

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