Hasp key 2.17 connected but not recognized for 3D embroidery software

yasmine -  
contrariness Posted messages 17905 Registration date   Status Member Last intervention   -
Hello

would you be so kind as to help me solve my problem
I can't get my 3D embroidery system HASP key 2.17 recognized, it lights up when I plug it into the USB port of my computer but a message appears saying key not connected
thank you

2 answers

  1. contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 243
     
    There is nothing to download..

    Hasp keys are generally dongles that serve to validate the program. Without this dongle, you would not be able to use the program or it would refuse to start.

    When you installed the program, you should have a folder where the program to launch in order to validate the use of the Hasp key should be located.

    The folder may be named Hasp, or Security, or dongle... I do not know the program of your embroidery machine, but this principle is very common with the RIPs of flashing machines..

    The installation procedure should be found in the user manual of the program.. Look to see if this manual is available in the form of a PDF file in the program folder.
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  2. contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 243
     
    Have you installed the driver for this key?
    Generally, it's independent of the program itself... but the program's manual should indicate the procedure.
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    1. Yasmine
       
      Thank you for your response, but I'm not very familiar with this; I don't know which software to download.
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