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Bonjour. Essaye d'installer le programme WhoCrashed ( https://www.resplendence.com/downloads )
Le problème du SAV c'est que le PC étant vendu sans OS, ils vont te dire que l'anomalie vient de W10, et donc pas d'eux.
Le problème du SAV c'est que le PC étant vendu sans OS, ils vont te dire que l'anomalie vient de W10, et donc pas d'eux.
a oui c'est fort possible
Crash dumps are enabled on your computer.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Mon 10/05/2021 16:29:48 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051021-8750-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1A (0x41792, 0xFFFFA3BFFEAE4120, 0x3C00000000, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/05/2021 16:29:48 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!RtlAvlRemoveNode+0x643A)
Bugcheck code: 0x1A (0x41792, 0xFFFFA3BFFEAE4120, 0x3C00000000, 0x0)
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/05/2021 15:25:45 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051021-9921-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0xA (0xFFFF8EF2051557A0, 0x2, 0x0, 0xFFFFF8074C2F2964)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/05/2021 15:23:18 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051021-8734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1A (0x41792, 0xFFFFFB00DA054020, 0x2A00000000, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/05/2021 15:20:30 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051021-9625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1A (0x41792, 0xFFFF843EFA2753E0, 0x4100000000, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/05/2021 15:13:19 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051021-8656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1A (0x41792, 0xFFFFFC80DC262020, 0x2E00000000, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
6 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Crash dumps are enabled on your computer.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Mon 10/05/2021 16:29:48 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051021-8750-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1A (0x41792, 0xFFFFA3BFFEAE4120, 0x3C00000000, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/05/2021 16:29:48 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!RtlAvlRemoveNode+0x643A)
Bugcheck code: 0x1A (0x41792, 0xFFFFA3BFFEAE4120, 0x3C00000000, 0x0)
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/05/2021 15:25:45 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051021-9921-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0xA (0xFFFF8EF2051557A0, 0x2, 0x0, 0xFFFFF8074C2F2964)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/05/2021 15:23:18 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051021-8734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1A (0x41792, 0xFFFFFB00DA054020, 0x2A00000000, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/05/2021 15:20:30 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051021-9625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1A (0x41792, 0xFFFF843EFA2753E0, 0x4100000000, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/05/2021 15:13:19 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051021-8656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1A (0x41792, 0xFFFFFC80DC262020, 0x2E00000000, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
6 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Il semblerait que ce soit un problème de mémoire.
exécute un test mémoire :
Attention à bien télécharger la version qui correspond à ton BIOS (V4) ou UEFI (v8)
https://www.memtest86.com/download.htm
exécute un test mémoire :
Attention à bien télécharger la version qui correspond à ton BIOS (V4) ou UEFI (v8)
https://www.memtest86.com/download.htm
Vous n’avez pas trouvé la réponse que vous recherchez ?
Posez votre question
Bonjour. C'est un peu ce que je craignais, c'est un problème matériel concernant la RAM.
Maintenant, soit c'est les barrettes et c'est récupérable, soit c'est un ou des slots et là c'est changement de carte-mère.
Si ton PC n'est plus sous garantie, ouvre-le, ce ne doit pas être très difficile. Repère les caractéristiques de tes barrettes et change-les. Si le problème n'est pas résolu, c'est la carte-mère qu'il faut changer, et là, c'est beaucoup plus compliqué.
Si le PC est sous garantie, retour SAV.
Maintenant, soit c'est les barrettes et c'est récupérable, soit c'est un ou des slots et là c'est changement de carte-mère.
Si ton PC n'est plus sous garantie, ouvre-le, ce ne doit pas être très difficile. Repère les caractéristiques de tes barrettes et change-les. Si le problème n'est pas résolu, c'est la carte-mère qu'il faut changer, et là, c'est beaucoup plus compliqué.
Si le PC est sous garantie, retour SAV.
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Décompresse-le (avec 7Zip ou un autre utilitaire). Dans le répertoire décompressé, il y a un pdf avec le mode d'emploi.