User not found SNAP !!! as if the account doesn't exist
Ricobraah
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Bagareet -
Bagareet -
Hello,
I'm reaching out to see if anyone has had the same problem as I have. I had a Snapchat account for about 2 years. I log in and out every day. The day before yesterday, I couldn't log in at all. I asked my friends to check if they could still find me on Snap. UNTRACEABLE!!! I decided to create a new Snap account and added some people!!! BAM, the same issue, it automatically logs me out and I'm untraceable. I tried a 3rd time by creating a new account. The same problem, even with my email address it's impossible to recover the account.
It's as if it never existed... I don’t understand how this is happening at all.
Thank you for your responses
Configuration: iPhone / Safari 14.0.3
I'm reaching out to see if anyone has had the same problem as I have. I had a Snapchat account for about 2 years. I log in and out every day. The day before yesterday, I couldn't log in at all. I asked my friends to check if they could still find me on Snap. UNTRACEABLE!!! I decided to create a new Snap account and added some people!!! BAM, the same issue, it automatically logs me out and I'm untraceable. I tried a 3rd time by creating a new account. The same problem, even with my email address it's impossible to recover the account.
It's as if it never existed... I don’t understand how this is happening at all.
Thank you for your responses
Configuration: iPhone / Safari 14.0.3
7 answers
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We're all in the same situation; I contacted Snap support and they replied that if the user is not found, it is impossible to recover the account. They also told me to create a new one, and I explained to them that the problem persists even when recreating an account. The only response they could give me is that their algorithm has deleted/blocked accounts due to activities violating their terms of service (even though there's nothing that violates these terms, it's their system that manages it, not them).