Unknown devices

Solved

zeda10 Posted messages 28 Status Member -
kaneagle Posted messages 86285 Registration date Status Moderator Last intervention - 3 Apr 2021 at 17:32

Hello,
I need help identifying what the unknown devices are.
So what do the following devices correspond to:
- PCI Device
- PCI Controller ...

I have attached a screenshot:

Thank you in advance.

5 answers

Answer 1 / 5
Panth33ra Posted messages 23137 Registration date Status Member Last intervention Ambassadeur 2 365

Hello,
Which PC... Desktop (with Tower) or Laptop?
These are missing drivers.

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ASUS ROG G752 VSK | QuadCore Intel i7 7700HQ | 32 GB-DDR4 | 2 SSD M.2 500 GB | 2 HDD Seagate 2TB | GeForce GTX 1070M 8 GB | Screen 17.3" (120 Hz) | DirectX 12 | Windows 10 (x64)
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Answer 2 / 5
zeda10 Posted messages 28 Status Member

Hello,
For a laptop, an HP Pavilion dv6
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1. Panth33ra Posted messages 23137 Registration date Status Member Last intervention 2 365
  
  Hello,
  Which Windows OS?
  Otherwise, you can try a different approach by letting the official HP site detect your drivers... https://support.hp.com/fr-fr/drivers/selfservice/hp-pavilion-dv6-6000-entertainment-notebook-pc-series/5048664
  
  0
  1. zeda10 Posted messages 28 Status Member > Panth33ra Posted messages 23137 Registration date Status Member Last intervention
    
    Hello,
    Windows 10
    For the link, it doesn't give me the option to choose Windows 10. There's only 7.
    
    Moreover, it groups by device for which you need to download the drivers. However, I don't know what device it corresponds to.
    
    Thanks again for taking the time to help me :)
    
    0
  2. Panth33ra Posted messages 23137 Registration date Status Member Last intervention 2 365 > zeda10 Posted messages 28 Status Member
    
    Indicate us the complete reference of your HP Pavilion DV6-***?
    
    0
  3. zeda10 Posted messages 28 Status Member > Panth33ra Posted messages 23137 Registration date Status Member Last intervention
    
    I don't know where to find this information. If you can show me how.
    
    0
Answer 3 / 5
kaneagle Posted messages 86285 Registration date Status Moderator Last intervention 14 682

Hello,

Give the device identification numbers of the peripherals
Check this --> Find the identification number of a device on PC
Post the numbers in your next message.

--
Human beings are at their best when things are at their worst.
0
1. zeda10 Posted messages 28 Status Member
  
  Hello,
  So in the order of my screen, by block:
  
  - PCI\VEN_8086&DEV_1C3A&SUBSYS_1656103C&REV_04
  PCI\VEN_8086&DEV_1C3A&SUBSYS_1656103C
  PCI\VEN_8086&DEV_1C3A&CC_078000
  PCI\VEN_8086&DEV_1C3A&CC_0780
  
  - ACPI\VEN_HPQ&DEV_0004
  ACPI\HPQ0004
  HPQ0004
  
  - USB\VID_138A&PID_0018&REV_0078
  USB\VID_138A&PID_0018
  
  - PCI\VEN_10EC&DEV_5209&SUBSYS_1656103C&REV_01
  PCI\VEN_10EC&DEV_5209&SUBSYS_1656103C
  PCI\VEN_10EC&DEV_5209&CC_FF0000
  PCI\VEN_10EC&DEV_5209&CC_FF00
  
  There you go
  
  0
Answer 4 / 5
kaneagle Posted messages 86285 Registration date Status Moderator Last intervention 14 682

Try these drivers:
--> MEI
--> DriveGuard
--> Realtek
--> Validity Sensor

--
Humans are at their best when things are at their worst.
0
1. zeda10 Posted messages 28 Status Member
  
  Hello,
  That's exactly it! Thank you for your help!
  
  If possible, can you explain to me what these 4 devices are? And how you were able to retrieve the drivers from the hardware identification number?
  
  0
Answer 5 / 5
kaneagle Posted messages 86285 Registration date Status Moderator Last intervention 14 682

Validity Sensor --> https://www.driverscloud.com/fr/drivers/manufacturercat/550-21-1/validityinc-biometric

Realtek --> https://www.driverscloud.com/es/drivers/manufacturercat/18-8-11/realtek-controladores-de-discos-duros

3D driveguard --> https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-3D-DriveGuard-for-Windows-10-Pro-x64/td-p/5883387

Intel(R) Management Engine Interface (MEI) --> https://www.driverscloud.com/fr/drivers/manufacturercat/14-11-92/intel-cartes-mere

Have a good day.

--
Humans are at their best when things are at their worst.
0

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