My JBL 400BT headset won't turn on.

Berline51 -  
Panth33ra Posted messages 23199 Registration date   Status Member Last intervention   -
Hello, I recently got my JBL 400BT headphones but for a few days now, they won't turn on. When I plug them in to charge, the usual red light comes on but turns off 5 minutes later and doesn’t charge anymore. When I plug in the jack, it works.

1 answer

  1. Panth33ra Posted messages 23199 Registration date   Status Member Last intervention   Ambassador 2 358
     
    Hello,
    Is your headset still under warranty?

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    1. Berline51
       
      Yes, it is always guaranteed.
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      1. Panth33ra Posted messages 23199 Registration date   Status Member Last intervention   2 358 > Berline51
         
        Hello,
        When and where did you buy it (store/online platform)?
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