Unrecognized disk

Annie -  
Panth33ra Posted messages 23018 Registration date   Status Membre Last intervention   -
Hello,

The Wii U does not recognize a disc

Configuration: iPhone / Chrome 87.0.4280.77

1 réponse

FTF_Furious Posted messages 30 Status Membre 4
 
Hello,

There are several solutions to this.

1- Check that the disc is not scratched; if it is, there are tricks, but they are not 100% reliable:
The simplest is to clean the disc with a cotton pad soaked in alcohol or a glass cleaner, wiping the disc from the inside out. When the disc has small scratches, a solution of toothpaste and water can sometimes ensure cleaning

2- Your system is not up to date; try updating the console.

3- If you have an error code, please provide it to me so that I can try to find a solution to your problem.

Best regards,
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Gabi771
 

The disc cannot be recognized when I insert Mario 3D World, there were tiny black spots on the disc.

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Panth33ra Posted messages 23018 Registration date   Status Membre Last intervention   2 346 > Gabi771
 

Hello,

It is likely that these are debris or scratches.
Check that the disc is not damaged and clean it gently with a soft cloth. If the spots persist, test the disc on another console.

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