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Disappearing messages

Krystroll -  
Krystroll_59 Posted messages 1 Status Member -
Hello,
My texts have been disappearing gradually for a while now.
What is causing this?
I've seen that several people have the same issue!
Is there something to do in the settings?
Thank you for your help.

Configuration: Android / Chrome 86.0.4240.75

1 answer

  1.
    bazfile Posted messages 58491 Registration date   Status Moderator Last intervention   20 266
     
    Hello,
    Your settings are incorrect; go to your SMS settings and uncheck the box for deleting old messages.

    --
    bazfile
    Moderator/Security Contributor.
    A hello, a reply, and a thank you are always appreciated.
    -1
    1. Krystroll_59 Posted messages 1 Status Member
       
      Thank you for the quick reply, but I don't have that kind of option to tick or untick on my Redmi Note 7.
      And just so you know, I haven't done anything special, I haven't checked or unchecked anything in the settings.
      Good night.
      0