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tiboo2 Posted messages 7 Status Member -  
 Anonymous user -
Hello,
The emails I send from my account xxx@laposte.net are giving me a message "Undelivered Mail Returned to Sender".
I noticed this after the changes made to the laposte.net site this year.
The recipient's address is correct.
Should I contact the laposte.net messaging site?

4 answers

  1.
    Panth33ra Posted messages 23148 Registration date   Status Member Last intervention   Ambassadeur 2 358
     
    Hello,
    I think so. Ask them what changes have been made to their update.

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    1
  2. Xileh Posted messages 19446 Registration date   Status Moderator Last intervention   6 568
     
    Hello,

    The non-delivery message comes with an error code. It is according to this code that you will be able to understand the reason for the rejection.

    To decipher it:

    https://www.arobase.org/ecole/erreurs-codes.htm

    https://www.arobase.org/ecole/erreurs-codes-esmtp.htm

    --
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    We are quite comfortable among assassins. (E.Cioran)
    0
  3. tiboo2 Posted messages 7 Status Member
     
    I can send my emails on the website laposte.net (verified).
    But not with my email software.
    It's a bit unsettling.
    0
    1. Xileh Posted messages 19446 Registration date   Status Moderator Last intervention   6 568
       
      And do you get a non-delivery message when you use the email client?
      (and not directly via the webmail?)

      That's surprising...

      However, if it's simply that they aren't sending... when you use the email client, it could be related to its settings (what software is it? Is it up to date?) or to another blockage (antivirus... for example)
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      1. tiboo2 Posted messages 7 Status Member > Xileh Posted messages 19446 Registration date   Status Moderator Last intervention  
         
        My email client is Thunderbird.
        I had problems receiving emails after the changes at the beginning of 2020, which led me to check my emails on the website.
        A few weeks later, the reception had returned to normal.
        I didn't know then that sending was also disrupted.
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      2. Xileh Posted messages 19446 Registration date   Status Moderator Last intervention   6 568 > tiboo2 Posted messages 7 Status Member
         
        I return to my initial question, if you have a non-delivery message in return, what is the code?

        But there shouldn't be one if it works directly with the webmail and not with the email client (Thunderbird => is it up to date? the current version is 78.3.2)
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  4. Anonymous user
     
    Hello tiboo2,

    An undelivered message also contains the reason for non-delivery at the end of the message in full text (often in English).

    If you could provide us with a copy of the entire message (masking the left part of any email address it contains), we could tell you more.
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