Projector: image turns completely white

Macrinios -  
glandu Posted messages 25506 Registration date   Status Contributeur Last intervention   -
Hello everyone,

I have a small problem with my projector. I've had it for about a year and normally the bulb is supposed to last 55,000 hours. However, when I run my projector for 2 or 3 hours, the image turns completely white even when I go back to the projector's menu (the image should normally be blue). I wait an hour or two and the image becomes stable again before turning completely white once more; the image brightens more and more before suddenly going white.

Do you have any ideas on what I should do? Is there a solution to my problem? I'm a bit lost...

Thank you all.

2 réponses

glandu Posted messages 25506 Registration date   Status Contributeur Last intervention   4 088
 
Hello, I don't think you can fix this alone
the brand and type of projector could help us with the search (55000 hours is not a lamp but LEDs)
In my opinion, you need to contact customer support

"Donkeys change their minds, not fools"
remember to mark your message as "resolved" if that's the case
1
Macrinios
 
It's a mini projector Elephas 3300, 2019, 720p.

Indeed, it's an LED.
0
Macrinios
 
Answers?
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glandu Posted messages 25506 Registration date   Status Contributeur Last intervention   4 088
 
Hello, at this price, don't count too much on customer service!
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