View original (French)

Projector: image turns completely white

Macrinios -  
Hello everyone,

I have a small problem with my projector. I've had it for about a year and normally the bulb is supposed to last 55,000 hours. However, when I run my projector for 2 or 3 hours, the image turns completely white even when I go back to the projector's menu (the image should normally be blue). I wait an hour or two and the image becomes stable again before turning completely white once more; the image brightens more and more before suddenly going white.

Do you have any ideas on what I should do? Is there a solution to my problem? I'm a bit lost...

Thank you all.

2 answers

  1.  glandu
    Hello, I don't think you can fix this alone
    the brand and type of projector could help us with the search (55000 hours is not a lamp but LEDs)
    In my opinion, you need to contact customer support

    "Donkeys change their minds, not fools"
    remember to mark your message as "resolved" if that's the case
    1
    1. Macrinios
      It's a mini projector Elephas 3300, 2019, 720p.

      Indeed, it's an LED.
      0
  2. Macrinios
    Answers?
    0
    1. glandu
      Hello, at this price, don't count too much on customer service!
      0