The attempted action is prohibited because the user has disabled Facebook games.

laure78 -  
 itachi -
Hello, since yesterday I can no longer access my games on Facebook. I'm getting the following message: Error
Warning
The user has disabled platform features: The attempted action is prohibited because the user has disabled features of the Facebook platform.
Can someone please help me?

Configuration: Windows / Firefox 78.0

2 réponses

pistouri Posted messages 19008 Registration date   Status Contributeur Last intervention   Ambassadeur 8 719
 
Hello,

In the absence of a bug:



1-Enable Facebook integration for apps, games, and websites.
Click on the arrow at the top right.
Select Settings & Privacy → Settings.
Click on Apps and Websites in the left menu.
Scroll down to the section Apps, Websites and Games, then click on Edit.
Click on Enable.



2- Activity Outside of Facebook.
Click on the arrow at the top right.
Select Settings & Privacy → Settings.
The line→ Your Facebook Information → Your Activity Outside of Facebook.

Section → What You Can Do
Click on → More Options

Click on → Manage Future Activity
In the new dialog box click on → Manage Future Activity

Re-enable activity by clicking on the line → Activity You Have Disabled
Check and manage the apps and websites for which you have disabled activity.


3- Retrieve a URL of your games to avoid receiving the rejection message while the "Apps, Websites and Games" feature is indeed enabled, as that’s where the problem lies.
You need to allow the pop-up so that a box that you will recognize opens, which is the original authorization found on Facebook to unlock this blockage that prevents
the use of certain games, as well as sharing posts.
You must click on "Continue as..." to set up the terms of use.
Just let the download of your game take place, as well as the loading
Return to Facebook and launch your game.

It’s just that the browser needs to ask for permission to open the pop-up that allows granting permissions, just like it needs to check that the browser accepts the use of Flash Player for this game, as it is not in HTML5.


4- Clear browser cache
First, uninstall your games if you see them.

Info:
Levels and scores will be lost during the reinstallation of games.

A+
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pistouri
3