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I lost Candy Crush Saga.

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josy -  
Edawards Posted messages 16906 Registration date   Status Member Last intervention   -
Hello,

since yesterday I can no longer access my game candy crush saga, I had reached level 4400 and something, I played every day, I’m so upset, it no longer appears in my games on the left of my FB page and I can't find it anywhere, I have a message:
"The user has disabled platform features: The attempted action is prohibited because the user has disabled Facebook platform features."
can someone help me??? Thank you in advance

Configuration: Windows / Chrome 83.0.4103.116

2 answers

  1.
    bendrop Posted messages 12662 Registration date   Status Contributor Last intervention   8 527
     
    Hello,

    See if this might help https://theworld-of-solitudeman.blogspot.com/2019/12/erreur-lutilisateur-desactive-des.html
    And thank you for letting us know if it worked.

    Best regards.

    5
    1. josy
       
      Thank you again, thanks to you I have recovered everything, you have rendered me a great service, and thanks also to everyone who tried to help me.

      Best regards
      0
      1. bendrop Posted messages 12662 Registration date   Status Contributor Last intervention   8 527 > josy
         
        You're welcome.

        Best regards.

        P.S.: A little thank you by clicking the red button with a handshake underneath my response, or the thumbs up, would be nice. It's my only reward.
        3
      2. josy > bendrop Posted messages 12662 Registration date   Status Contributor Last intervention  
         
        Sorry, I don't know how it works, I just did it and I hope it worked fine.
        0
      3. bendrop Posted messages 12662 Registration date   Status Contributor Last intervention   8 527 > josy
         
        Yes, thank you and good evening.
        0