Ipad with abnormal color

Anonymous user -  
HelpiOS Posted messages 15556 Registration date   Status Modérateur Last intervention   -
Hello everyone,

My iPad Air 2 suddenly changed color as if it was inverted. The iPad works but has an abnormal screen (all the colors have become darker) and it's impossible/unbearable to watch videos. However, when I take a screenshot and send it to my friend, she sees no difference.
The first photo is the normal one and the second one is what I see on my iPad.
I would like to know what the problem is and how to fix it please, help me. Thank you in advance.

Have a good day/evening.

1 réponse

HelpiOS Posted messages 15556 Registration date   Status Modérateur Last intervention   11 942
 
Hello,

An accessibility option may be enabled. Here are a few settings to check from Settings > Accessibility.

In Display Adaptation, check if these options are disabled:
  • Invert Colors
  • Color Filters
  • Reduce White Point


Also, check if the Increase Contrast option is disabled as well.

If this does not fix the issue, you can try resetting all your settings, but this will not erase your data. To do this, go to Settings > General > Reset > Reset All Settings.

If the problem persists, your screen may be damaged. This can happen if the iPad has been subjected to a shock or has fallen.
3
KoalaFeroce68 Posted messages 2 Status Membre
 

Hello to you,

What am I supposed to do if my iPad has been hit or dropped?

0
HelpiOS Posted messages 15556 Registration date   Status Modérateur Last intervention   11 942 > KoalaFeroce68 Posted messages 2 Status Membre
 

In this case, you can try a forced restart as a last resort - hold down the Home + Power button for 10 seconds until the Apple logo appears. And if the problem persists, the screen will need to be replaced.

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