View original (French)

Hard drive formatted after installing Canal+ decoder

Chris -  
 Chris -
Hello,

I connected my external hard drive to the Canal decoder to record movies, etc. When I reconnected it to my PC to retrieve some documents, it asks me to format it... damn

I can see the device, but it appears empty. Can you please help me? I can't see the format.

Best regards,

Configuration: Windows / Firefox 75.0

2 réponses

Réponse 1 / 2
TitouLapinou
 
Hello
The hard drive has been formatted according to a specific format by the decoder.
At best, you can try to recover the files with data recovery software.
0
Réponse 2 / 2
Chris
 
Hello,

Thank you for your quick help. I will attempt to recover the data. However, Canal+ could specify this before starting the installation, either by stating to use a blank hard drive or one without data.
0