Brother MFC-J49 does not recognize compatible cartridges
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badben -
Hello,
I recently acquired a Brother MFC-J491DW printer and I replaced the original ink cartridges (after they were worn out) with so-called compatible cartridges. The printer worked normally for a while but now it shows "ink detection failed" and therefore printing has become impossible. Is there a solution to fix this issue? Thank you in advance for your help.
I recently acquired a Brother MFC-J491DW printer and I replaced the original ink cartridges (after they were worn out) with so-called compatible cartridges. The printer worked normally for a while but now it shows "ink detection failed" and therefore printing has become impossible. Is there a solution to fix this issue? Thank you in advance for your help.
3 réponses
Good evening,
Some brands recommend "their" cartridges, Brother among others, and take no responsibility when problems arise.
You can try to remove these cartridges, turn off the printer, disconnect it from the power and the PC, press and hold the power button for about ten seconds, then reverse the operations.
If it works again, great; if not, see the first response in this topic!
Best regards
--
He who does not bring joy upon arrival will always do so upon leaving.
Oh Breizh my land, love my land!
Some brands recommend "their" cartridges, Brother among others, and take no responsibility when problems arise.
You can try to remove these cartridges, turn off the printer, disconnect it from the power and the PC, press and hold the power button for about ten seconds, then reverse the operations.
If it works again, great; if not, see the first response in this topic!
Best regards
--
He who does not bring joy upon arrival will always do so upon leaving.
Oh Breizh my land, love my land!
