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MP3 player not detected

Kazuko. Posted messages 48 Registration date   Status Member Last intervention   -  
Kazuko. Posted messages 48 Registration date   Status Member Last intervention   -
Hello,
I'm opening a new topic this time regarding another issue I'm facing with my computer (Windows 10) that I bought a few days ago. Indeed, it doesn't detect either my MP3 player or my mobile phone when they're connected via USB cable. Strange thing is, they do charge when connected... I want to clarify that this is likely not an issue with the USB ports or even my devices, which are recognized on another computer I own...
Do you have an explanation for this problem, and a solution to suggest?
Thank you very much in advance!

6 answers

  1.
    quentin2121 Posted messages 9010 Registration date   Status Member Last intervention   Ambassador 1 313
     
    Hello,
    Windows 10 needs to download and install the drivers for these new devices itself; if it can't find them, a manual search must be done based on their model.

    --

    “Take your chance, hold on to your happiness, and go towards your risk. By observing you, they will get used to it.” René Char
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  3. Anonymous user
     
    Good evening,
    Debugging activation in the settings for the phone.
    MTP driver?
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  4. Kazuko. Posted messages 48 Registration date   Status Member Last intervention  
     
    Good evening to you,
    Unfortunately, I absolutely did not understand what you were trying to tell me. In general, I don't think there's anything to do on my MP3 player or my phone because on my previous PC and on a second computer I currently own, they have always been recognized without me having to do anything :/
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  6. Anonymous user
     
    In order for Windows 10 to communicate with devices, drivers are needed.
    Which phone? Android, Apple, ...?
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  7. Kazuko. Posted messages 48 Registration date   Status Member Last intervention  
     
    So, I'm still using an old model for my phone. It's a Ushining U182.
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