Unable to call numbers 3249 or 3241

Vernex-Loset -  
Pierr10 Posted messages 13836 Registration date   Status Moderator Last intervention   -
Hello,

When I dial 3249 or 3241, the connection ends immediately. I need to make important calls. Thank you for responding quickly.

Configuration: Macintosh / Chrome 78.0.3904.87

1 answer

  1. Pierr10 Posted messages 13836 Registration date   Status Moderator Last intervention   5 843
     
    Hello,

    Go to the Free Mobile management interface: https://mobile.free.fr/moncompte/
    In Manage my account > My options, check that premium-rate numbers are not blocked:
    Also go to Manage my account > My services and check that there is no filtering on outgoing call numbers.
    0
    1. Vernex-Loset
       
      thank you
      0
      1. Pierr10 Posted messages 13836 Registration date   Status Moderator Last intervention   5 843 > Vernex-Loset
         
        Is the problem resolved?
        0