free youtube download error message

Question

Hello,
I installed Free YouTube Download, I have the premium pact, everything was working fine, and since this evening, nothing works anymore, and there is a message displayed:
"unable to retrieve the information on the video (1000)"
what to do?
thank you...

Configuration: Windows / Firefox 69.0

KenKen_000 · Accepted Answer

Reinstall it...

Titoutou · Answer

KIF KIF since that day I don't have the premium version but the free version, but I also have this message and no solution for the moment.

CYRILMAN · Answer

same problem solutions?

Rastaman · Answer

same problem here with the premium version. it started working one day and then nothing again… i hesitate to call support.

Blaaw · Answer

I had the same problem, there's no need to uninstall and reinstall, it's a waste of time, you just need to update the software.

Free youtube download error message

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