View original (French)

PayPal "We were unable to verify your identity"

Gael08071998 Posted messages 3 Status Member -  
 Anonymous user -
Hello,
I have a big problem with my PayPal account. I changed my password a long time ago and since I forgot my password. I then clicked on
- "reset password"
- I entered my email address
And then, I was told "We could not verify your identity."

1 answer

  1.
    Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassador 14 520
     
    And?
    1
    1. Gael08071998 Posted messages 3 Status Member
       
      And I have no way to log into my account, even when I go to the forgot password section.
      0
    2. Anonymous user > Gael08071998 Posted messages 3 Status Member
       
      Paypal has a toll-free phone number. Do you want it?
      0