View original (French)

Microsoft Starter is not responding!

AlfaSub -  
 AlfaSub -
Hello.

I had Microsoft Office and was using Word and Excel, but recently, possibly due to a hasty move (Firefox Mozilla update), I am unable to open my text or spreadsheet files. I tried to download Microsoft Office, but it's no longer possible. I know that Libre Office can be used, but my tables created in Microsoft Office are inaccessible and impossible to print to reproduce them in Libre Office.
Does anyone have a solution?

Thank you in advance.

1 answer

Answer 1 / 1
madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 483
 
Hello

Firefox updates do not affect MS Office.
Which version of MS Office? Is it still present? Was it a pre-installed version? A trial version?

To propose a solution, we need to identify the problem: unable to open my Text or Spreadsheet files. "Unable to" doesn't tell us much, what is the symptom? What error? When?

Best regards

--
"We gulp down the flattering lie and swallow the bitter truth drop by drop."
0
AlfaSub
 
The pre-installed MS Office version is still present, at least it appears on the list of programs under the titles MS Office one-click start 2010 and MS Office Starter 2010, but it is impossible to open an Excel or Word file. I get a message: "Cannot open MS Excel (or Word) Please try again or repair the product." I attempted this "repair" and even though I am connected to the Internet, I received the following message: "Repairing MS Office Starter 2010 French has failed because an Internet connection is required. Make sure your computer can access the internet, then try again." I have tried multiple times without success.
I tried to restore to a point prior to the failure, but nothing works!
0
madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 483 > AlfaSub
 
Repairing in the Windows application manager?

But in fact, Office Starter (limited version of Office) hasn't existed for a while now, so I think it's dead :-(
I think going through LibreOffice will be the only solution, but it's true that if they have "evolved" a bit, it may require getting used to LibreOffice again..
0
AlfaSub
 
Yes, I tried the repair with the Windows application manager.
Yes, Office Starter no longer exists, but I wonder why this blockage occurred recently. Maybe since a recent update because it happened right after.
I downloaded Libre Office, but my issue is the loss of my tables in Excel, and I can't even print them to copy them into Libre Office.
Thank you for responding to my request.
0