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Microsoft Starter is not responding!

AlfaSub -  
Hello.

I had Microsoft Office and was using Word and Excel, but recently, possibly due to a hasty move (Firefox Mozilla update), I am unable to open my text or spreadsheet files. I tried to download Microsoft Office, but it's no longer possible. I know that Libre Office can be used, but my tables created in Microsoft Office are inaccessible and impossible to print to reproduce them in Libre Office.
Does anyone have a solution?

Thank you in advance.

1 answer

  1.  madmyke Moderator
    Hello

    Firefox updates do not affect MS Office.
    Which version of MS Office? Is it still present? Was it a pre-installed version? A trial version?

    To propose a solution, we need to identify the problem: unable to open my Text or Spreadsheet files. "Unable to" doesn't tell us much, what is the symptom? What error? When?

    Best regards

    --
    "We gulp down the flattering lie and swallow the bitter truth drop by drop."
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    1. AlfaSub
      The pre-installed MS Office version is still present, at least it appears on the list of programs under the titles MS Office one-click start 2010 and MS Office Starter 2010, but it is impossible to open an Excel or Word file. I get a message: "Cannot open MS Excel (or Word) Please try again or repair the product." I attempted this "repair" and even though I am connected to the Internet, I received the following message: "Repairing MS Office Starter 2010 French has failed because an Internet connection is required. Make sure your computer can access the internet, then try again." I have tried multiple times without success.
      I tried to restore to a point prior to the failure, but nothing works!
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    2. madmyke Moderator
      @AlfaSubRepairing in the Windows application manager?

      But in fact, Office Starter (limited version of Office) hasn't existed for a while now, so I think it's dead :-(
      I think going through LibreOffice will be the only solution, but it's true that if they have "evolved" a bit, it may require getting used to LibreOffice again..
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    3. AlfaSub
      Yes, I tried the repair with the Windows application manager.
      Yes, Office Starter no longer exists, but I wonder why this blockage occurred recently. Maybe since a recent update because it happened right after.
      I downloaded Libre Office, but my issue is the loss of my tables in Excel, and I can't even print them to copy them into Libre Office.
      Thank you for responding to my request.
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