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Sound crackling

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Tionico62 Posted messages 53 Registration date   Status Member Last intervention   -  
 Quentin -
Hello everyone,

for a few weeks now my sound has been crackling and very poor quality. This coincided with an update "Realtek Semiconductor Corp - MEDIA" that has been installed on the computer. Unfortunately, I cannot remove this update.

Here are the specifications of my PC:

Lenovo ideapad 330S - 15ARR

64-bit operating system.

AMD Ryzen 5 2500U 2 GHz processor

4GB RAM

Thank you in advance for any solutions you may suggest.

Nicolas

4 answers

  1.
    mika45130 Posted messages 1 Status Member 5
     
    Hello. I have the same problem. There’s a crackling noise from the speakers. Except when I'm on Microsoft Edge. As soon as I'm on Firefox or Chrome, it crackles. Even the "System" sounds crackle when I'm not online... Help me!!!
    5
  2. airev Posted messages 143 Registration date   Status Member Last intervention   14
     
    Hello,
    What operating system please?
    1
    1. Tionico62 Posted messages 53 Registration date   Status Member Last intervention  
       
      Sorry, I forgot to mention, I'm on Windows 10!
      0
    2. airev Posted messages 143 Registration date   Status Member Last intervention   14
       
      1-open the volume mixer
      2-click on "Sound Systems"
      3-in the "Playback" tab, select the output device that is crackling
      4-In the "Levels" tab, check the sound level
      5-Disable the filters in the "Enhancements" tab
      6-In the "Spatial sound" tab disable the effects
      7-check in all tabs if there is not a preamp turned up to the max
      8-Check if there is not a dedicated software for LENOVO sound devices

      Last point, are you sure you haven't spilled anything on your PC speakers, any liquid is often fatal for the speaker membranes?
      0
      1. yznis33 Posted messages 1 Status Member > airev Posted messages 143 Registration date   Status Member Last intervention  
         
        Hello, how to proceed with the last two steps?
        0
    3. Tionico62 Posted messages 53 Registration date   Status Member Last intervention  
       
      Miraculously, even though the issue has been there for several weeks, everything got resolved this morning without doing anything... I think you brought me good luck! Thank you so much!
      0
  3. Quentin
     
    Same problem. But when I play a video on Edge and pause it, "more" problems. But it's a bit of a workaround. I'm still searching for the solution.
    0
  4. pierrot
     
    Hello, I'm experiencing the same issue, my Lenovo computer is crackling, but for me, it started after a reset of my computer.
    Can you please help me?
    -1
    1. ilolalilou
       
      Hello, I have the same problem that just happened to me, have you found a solution?
      0
      1. lucas33 > ilolalilou
         
        Have you found a solution? I have exactly the same problem after resetting the PC.
        0