Photo Size Issue
julien28
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Ralph -
Ralph -
Hello,
I copied my photos from my Samsung S7 edge to my PC.
I am facing a problem that I can't solve despite the help from the internet.
Each photo is 9.13 GB for a total of 41 TB.
My hard drive is 500 GB
The problem is that I can no longer open them or transfer them.
Do you have a solution? They are mainly photos of my two children, and I am afraid of losing them.
Best regards,
Julien
I copied my photos from my Samsung S7 edge to my PC.
I am facing a problem that I can't solve despite the help from the internet.
Each photo is 9.13 GB for a total of 41 TB.
My hard drive is 500 GB
The problem is that I can no longer open them or transfer them.
Do you have a solution? They are mainly photos of my two children, and I am afraid of losing them.
Best regards,
Julien
9 answers
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I've just reread everything that has been written. It's quite surprising!
1) Do you use any particular software for the transfers?
2) When the smartphone is connected via cable to the computer, can you see the contents of the folder
DCIM/camera? Do the photos appear at normal size?
3) If you try to copy a photo that is in another folder on the smartphone (for example, Download), do you have the same size issue after the transfer?