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DVD player not recognized by the computer

Violette2b -  
Bk29 Posted messages 41 Registration date   Status Member Last intervention   -
Hello,

A month ago, I was given a MacBook Air for my birthday along with a USB adapter and a SuperDrive USB (external DVD drive), but when I plug them in, the computer says that the SuperDrive USB needs power and should be connected to a USB port, even though it is, and I don't understand what I should do to fix this.

Does anyone have any advice or a solution to give me?

Configuration: Macintosh / Safari 12.1.1

1 answer

  1.
    Bk29 Posted messages 41 Registration date   Status Member Last intervention   17
     
    Hello,
    Do you use the built-in Type-A USB cable on the SuperDrive?
    1
    1. Violette2b
       
      yes
      0
      1. Bk29 Posted messages 41 Registration date   Status Member Last intervention   17 > Violette2b
         
        Here is a link to help with using the SuperDrive

        https://support.apple.com/fr-fr/HT201788

        In the first line it states:
        You can connect an external Apple USB SuperDrive, or a SuperDrive for MacBook Air,
        This seems to imply that there is a SuperDrive for MacBook.
        Is this the case for you? (Is your SuperDrive dedicated to a MacBook?)
        0
    2. Violette2b
       
      I have an Apple SuperDriveUSB which is a standard USB port, it's not the same as a MacBook SuperDrive?
      0
      1. Bk29 Posted messages 41 Registration date   Status Member Last intervention   17 > Violette2b
         
        Hello,
        I don't use Mac technology, but I have a big doubt about the use of the USB adapter you mentioned in your first question.
        In the link I sent you, it is noted:
        The Apple USB SuperDrive has a slightly longer cable (340 mm) than the one for the MacBook Air SuperDrive (250 mm)
        I still believe there's a difference in the connection, and it's this difference that prevents your drive from having adequate power (at least recognized).
        0