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Thunderbird blocked - solution to unblock?

MORDIRA Posted messages 11 Registration date   Status Member Last intervention   -  
NHenry Posted messages 2513 Registration date   Status Moderator Last intervention   -

Hello

Would you have the solution to unblock Thunderbird? I can open TB but I can’t do anything else. When I click the "x" at the top right of the screen, there is no reaction. I can’t close TB. Clicking on all the folders that appear, notably "help" - "troubleshooting" is ineffective. Only one click works on settings; it displays my accounts. At the bottom of the screen it says: "authentication failed when connecting to the imap.google server". Another display at the bottom of the screen: is up to date.

Thank you for your help

1 answer

  1.
    NHenry Posted messages 2513 Registration date   Status Moderator Last intervention   387
     

    Sometimes Thunderbird can be unresponsive if a modal window (a window appearing above or sometimes behind when it bugs) is open, for example a window displaying an error or asking for a password.
    Check if with Alt+Tab there isn't a window that is displayed but not visible because it isn't brought to the front, for example.

    I mainly work with VB6, VB.NET and C#, but moderation often leads me to other languages.
    In VB.NET remember to enable "Option Explicit" and "Option Strict".

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