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Error when upgrading from w8.1 to w10

BakoYako -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello everyone, let me explain my problem

I am currently on Windows 8.1 and I would like to upgrade to Windows 10, but during the installation, the PC restarts and shows me an error code while remaining on Windows 8.1
Here is the error code
" We couldn't install Windows 10
We have restored your PC to the state it was in just before you began the installation of Windows 10

0x8007000A - 0x2000D
The installation failed in the SAFE_OS phase with an error during the MIGRATE_DATA operation "

Thank you.

1 answer

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    You can start an SFC scan and repair

    Right-click on the Start menu and select Command Prompt (Admin).
    In the black Command Prompt window, type sfc /scannow in the window.

    It should inform you that the protection has detected damaged items, and you need to restart to fix them. At that point, restart.

    Next, run a DISM repair
    Still in the Command Prompt window, run these two commands successively.

    DISM /Online /Cleanup-image /Scanhealth
    DISM /Online /Cleanup-image /Restorehealth

    (be careful, there is a space in front of each command starting with / /Online /Cleanup-image etc)
    Make sure that the scan and repair complete successfully and that no errors appear.

    Restart the computer.

    ~~

    Disconnect all external USB devices.
    Try going into Device Manager and disabling the WiFi card.

    If it's still not better, you will have to install Windows 10 directly.

    --
    Please press any key to continue the disinfection...
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