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Mechanism to unlock an XLR cable

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Judas -  
 Judas -
Hello,
I recently acquired my first external sound card, the Behringer U-Phoria UMC202HD, to which I connected a BM-800 via the original XLR cable.
Everything worked perfectly, but I realize that when trying to unplug the XLR cable from the sound card (to reconnect it to an external phantom power supply), it is completely stuck.
I don't see any mechanism to unlock it, neither on the socket nor near the XLR/jack combo port.
Can someone guide me on what to do?
Configuration: Windows / Firefox 65.0

3 answers

  1.
    baladur13 Posted messages 47322 Registration date   Status Moderator Last intervention   14 387
     

    Hello,

    Unless I'm mistaken, there is a pin that needs to be pushed down on the female part of the XLR connectors.

    -- 
    It is very difficult to catch a black cat in a dark room.
     Especially when it is not there...
    1
  2. baladur13 Posted messages 47322 Registration date   Status Moderator Last intervention   14 387
     
    In fact, it is not just an XLR socket but a combined XLR/6.35mm jack socket
    The socket looks like this
    https://www.musicstore.com/fr_FR/EUR/Neutrik-NCJ6FA-V-0-Embase-combo-XLR-3-broches-jack-6-35-mm/art-ACC0005344-000
    It is said to be "retention spring" type, not having a push tab.
    I think you need to pull "a bit hard"

    -- 
     Very difficult to catch a black cat in a dark room.
                                  Especially when it’s not there...
    1
    1. Judas
       
      Indeed, it was enough not to be afraid to go for it!
      Problem solved, thanks for the help!
      1