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LG SJ5 Soundbar

keina77 Posted messages 1 Status Member -  
 Keina77 -
Hello,
I have a small problem that has been occurring for the past two weeks. On three occasions, my soundbar has activated to play sound that had nothing to do with what I was watching on TV, and even worse, it turned on (playing sound) while the TV was off. I have observed this three times.
I haven't read about a similar situation. I was thinking it could be a virus.
For your information, the box and the TV were on standby the last time this happened. My phone and computer were off. The soundbar is connected via optical cable. I have had the soundbar for a year.
Thank you for your help.

3 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 202
     
    This bar does have a Bluetooth reception, try checking the menu and disabling it, it might be picking up a nearby Bluetooth device.

    --
    I call a spade a spade *
    *in French in the text
    3
    1. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 202
       
      "To disable this function, press and hold the AUTO POWER button on the remote control for about 2 seconds in the BT (Bluetooth) function and press it again while the "ON - BT LOCK" indication is scrolling on the display."
      Page 28 of the manual available for download here:
      http://gscs-b2c.lge.com/historyBackWithMessageNoAuthority
      2
    2. Keina77
       
      It's done. To be continued. In any case, thank you for your help.
      0