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GMAIL stuck on 'loading'

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jiconnaisrien Posted messages 157 Registration date   Status Member Last intervention   -  
 Xian17 -
Hello,
For the past few days, I've been receiving my emails just fine, but I can't send any, neither new ones nor by clicking "reply"... what should I do?
It stays on 'loading'.
Thank you for your help.

Configuration: Windows / Chrome 70.0.3538.77

1 answer

  1.
    Jean-François Pillou Posted messages 18961 Registration date   Status Webmaster Last intervention   63 308
     
    Hello,

    Have you tried with another browser? It's probably a Chrome extension that is blocking it.

    To verify this, just launch the browser in safe mode.
    • For Chrome: press Windows+R and then 
      chrome.exe --disable-extensions
    • For Firefox: press Windows+R and then 
      firefox.exe -safe-mode
    • For Internet Explorer: press Windows+R and then 
      iexplore.exe -extoff
    Jean-François Pillou

    Fondateur de CommentCaMarche.net

    2
    1. jiconnaisrien Posted messages 157 Registration date   Status Member Last intervention   1
       
      Hello Jean-François,
      indeed, trying it on Mozilla works...
      but what should I do then? I prefer Chrome to Mozilla ??
      0
    2. Xian17
       
      You need to manage the Chrome extensions and remove the "Microsoft... and Bing" extension that is infested.
      I found out after running Adw Cleaner which exposed a PUP in the Chrome extensions.

      Good luck
      0