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re
thanks for the info Kaumune
however, I’m not knowledgeable about equipment, but I don’t see the “yellow” wires you mentioned
if the card is the same as the previous one, since the Nvidia card was working, the wires were there...
I’ll let you finish to solve the problem, if it’s doable
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re
ok for the location of the connection, but intatre must have the wires/the plug, since the Nvidia card worked on the old motherboard...
thanks for the connection info
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re
ok, waiting for his reply
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re
indeed :)
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the radiation level is higher at the employment center than at Chernobyl -
re
post 1 new screenshot of your device manager
thank you
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Hello again, thank you Billmaxime and kaumune for your help from the beginning, so I'm here for news. (Sorry, I can't always follow your advice and respond quickly, that's why I couldn't reply last night).
So indeed, that yellow cable was hanging, there were 2 of them. All the slots on the graphics card intended for these cables are filled and clipped, latch raised. I think they are correctly connected; I will attach several photos in the reply to this comment.
The graphics card is properly connected and clipped into its PCIe slot; I also think there is no issue on that front.
However, the card is still not recognized, whether in the device manager or with drivercloud. And when I launch the Nvidia Package launcher, it doesn't find the card either, even after restarting Windows several times.
Screens:
http://image.noelshack.com/fichiers/2018/44/5/1541164356-ge2.jpg
http://image.noelshack.com/fichiers/2018/44/5/1541164356-ge3.jpg
I think we must be very close... Maybe I connected the GPU incorrectly but I don't think I'm that forgetful now that I know I need to plug in the cables. Maybe there's something in the settings or in the BIOS, to activate the PCIe slot or I don't know...
Thank you.-
Here are 4 photos of the card connection from different angles:
http://www.noelshack.com/2018-44-5-1541164641-4cc56d01-a49c-4b42-904f-59c03c97ac3d.jpeg
http://www.noelshack.com/2018-44-5-1541164758-a2e7a851-a71a-4af5-9afa-55537cd1e601.jpeg
http://www.noelshack.com/2018-44-5-1541164764-baa1d810-af29-4ff8-a49b-9c697597c8bb.jpeg
http://www.noelshack.com/2018-44-5-1541164765-fd3847c9-ae1d-45e9-a2e7-19410cc35c94.jpeg -
Edit: I unplugged the graphics card from its slot and tried to disconnect the two mentioned connectors to see if they were improperly connected, then reinserted them. I removed the first one simply by pressing the tab and pulling the cable towards me, but the second one is completely stuck. No matter how hard I try to disengage it, it's impossible; it doesn't budge even when I pull hard, and I'm afraid of damaging the connectors on the graphics card. Do you think the problem could come from there? Because in any case, even though I can't remove it and it's stuck, it remains properly connected anyway.
Photo: http://www.noelshack.com/2018-44-5-1541165341-fd13b384-0d9e-4224-bcac-ce9dc77d219a.jpeg -
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hi
indeed, the card is not recognized
Maybe I connected the GPU wrong
post 1 screenshot of your card connected so Kaumune can check that the connection is done correctly
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the radiation level is higher at the employment office than at Chernobyl -
re
you must not pull on the strings
did you have trouble inserting the second card?
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re
I don’t see what’s “wrong” with the “non-detection” of your card
Wait for Kaumune to come back to the topic, he might be able to give you more info
PS: if you find the solution in the meantime, let us know
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The radiation level is higher at the employment office than in Chernobyl-
Yes, I’ll keep you updated, but I don’t know what to do for now. I had trouble removing the second cable, yes, but I can insert and remove it now; you just have to pull hard.
Note that when I plug in the GPU, the PCI slot latch rises (there's a clip) and it's properly in place. However, if I try to lift it from the other end, I can lift it almost entirely; the only place where it won’t lift is where the latch clips it. I think that's normal, but I'm mentioning it just in case. -
It is abnormal that it is so hard to disconnect.
Did you force it the first time to plug in this connector?
It is abnormal that you can lift it on one side.
I don't see which slot it is connected to.
Is it the first slot at the top, the PCIeX16?
It would be wiser to take your tower to the local repair shop before doing any damage. -
I don't remember if I forced it when I plugged it in for the first time, but I don't think so. I often plug and unplug tab-type cables like Ethernet, and I've never had to force it like that to unplug. For the slot, yes, it's the one on top, the x16. I can't snap it on both sides; there's no resistance on the other side, even if I push hard, it's impossible to snap it. The error must come from how the card is connected then... I'm going to see a technician on Monday, and I’ll keep you updated on this topic with the result. If you have any other ideas in the meantime that I could test...
Thank you. -
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re
the 2 "clips" must hold the card in place in the same way
cya
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re
And even when the card is "fixed" correctly, is it recognized or not?
See you
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there, it's beyond my skills
wait for your friend to see the problem, or go to another technician
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the radiation level is higher at the unemployment office than at Chernobyl -
re
no worries for the help :)
be a little patient, Kaumune might have another idea
see you later
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No news from him despite following up
He must have finished wrecking the graphics card....;-)
End of follow-up
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Hello Kaumune,
It's been a few days since I deleted the topic from my followed discussions
after your first "nudge" >> https://forums.commentcamarche.net/forum/affich-35670078-comment-installer-drivers-de-ma-carte-mere?page=2#80
I understand that there won't be any follow-up from the help seeker
See you later
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the radiation level is higher at the employment office than at Chernobyl
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