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BlackView not charging anymore

Jordan -  
 Jordan -
Hello,

I have a BlackView P10000 Pro phone and it no longer charges.
The cable is in good condition and the microUSB port inside is too, I don't know what to do anymore,

Thank you for your response.

Configuration: Windows / Chrome 69.0.3497.81

1 answer

  1.
    MC_Scorpio Posted messages 40 Status Member 5
     
    Hello Jordan.

    Have you thought about changing your charger? If your problem persists despite that, go to the customer service of the place where you bought your phone and explain your issue to them. If there is no customer service but the phone is under warranty, have it replaced.
    2
    1. Jordan
       
      I tried with several cables and several chargers, it still doesn't work.
      The phone is not under warranty and I bought it from a site like cDiscount.
      So I don't know what to do.
      1